rigo74_api

[mint pebble]

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[whole rain]

Hi 👋 what is the error that you're encountering?

Do you have the ID of a confirmation request you made that returned that error?

[finite swan]

the error message in the stripe dashboard says that our account is not supporting paypal payments, but we enabled it

here is the error message

and here are the payments methods we enabled

we are in test mode

i can share request and response from stripe dashboard and relative logs

[whole rain]

Yes, please share the request ID, it's hard for me to get my bearings otherwise. I'd expect the error about your account not supporting PayPal to be thrown when you try to create that Payment Intent rather than when you tried to confirm it. So I'd like to take a closer look.

[finite swan]

the request id is req_TNVlXVW114NIHz

the request body is
{
"payment_method_data": {
"muid": "81d6bd83-f752-4f59-8c3a-e1ae2f46513da4ce6a",
"type": "paypal",
"sid": "33900370-96ba-4418-9baf-0978ce5c65961f7e4d",
"guid": "697e42a5-3e1f-4b3f-99bf-8a0bf198d83406069e",
"payment_user_agent": "stripe-android/20.37.4;PaymentLauncher"
},
"client_secret": "",
"return_url": "stripesdk://payment_return_url/----",
"use_stripe_sdk": "true",
"expand": [
"payment_method"
]
}

and the response body is
{
"error": {
"code": "payment_intent_invalid_parameter",
"doc_url": "https://stripe.com/docs/error-codes/payment-intent-invalid-parameter",
"message": "Il tuo account Stripe non supporta i pagamenti Connect con PayPal. Se devi accettare PayPal per i pagamenti Connect, contattaci tramite la pagina https://support.stripe.com.",
"payment_intent": {
"id": "pi_3PAqjwCBil1p1IK31LjalaYS",
"object": "payment_intent",
"amount": 9900,
"amount_details": {
"tip": {
}
},
"automatic_payment_methods": null,
"canceled_at": null,
"cancellation_reason": null,
"capture_method": "automatic",
"client_secret": "",
"confirmation_method": "automatic",
"created": 1714383796,
"currency": "eur",
"description": null,
"last_payment_error": null,
"livemode": false,
"next_action": null,
"payment_method": "pm_1PAr46CBil1p1IK3y4VUukwP",
"payment_method_configuration_details": null,
"payment_method_types": [
"card",
"paypal"
],
"processing": null,
"receipt_email": null,
"setup_future_usage": null,
"shipping": null,
"source": null,
"status": "requires_confirmation"
},
"request_log_url": "https://dashboard.stripe.com/test/logs/req_TNVlXVW114NIHz?t=1714385046",
"type": "invalid_request_error"
}
}

[whole rain]

Ah, this involves Connect, I see. The error seems to be specifically saying that you can't process PayPal payments for Connect scenarios, and that you should contact our Support team if that is something you need to be able to do. As indicated in that message, our Support team is available here:
https://support.stripe.com/?contact=true

[finite swan]

yes we are using connect to better handle merchants and customers

i contacted the support before and we didn't found a solution so i opened this thread here

[whole rain]

It's not something we can enable for you here. It has to be enabled by our Support team, you'll need to reach back out to them.

[finite swan]

ok thank you very much 🙂