sl_api | Stripe Developers | Page 1

cerulean cloakBOT Apr 29, 2024, 9:00 AM

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strong yewBOT Apr 29, 2024, 9:00 AM

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Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.

sl_best-practices, 6 days ago, 16 messages

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jolly pelican Apr 29, 2024, 9:00 AM

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hi there!

jolly imp Apr 29, 2024, 9:00 AM

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hello

jolly pelican Apr 29, 2024, 9:01 AM

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so what do you see on your website? an error message? or only the option the pay with card?

jolly imp Apr 29, 2024, 9:01 AM

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I want to see the option to pay with Bank Debits but the option doesn't appear

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jolly pelican Apr 29, 2024, 9:02 AM

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can you share your frontent code?

jolly imp Apr 29, 2024, 9:02 AM

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const stripe = Stripe("<?= $stripe["publishable_key"];?>",
{apiVersion : '<?= $paymentMethod->payment_method->api_version ?>'});

const options = {
    mode: 'payment',
    amount: <?= $stripeCharge->getCharge() ?>,
    currency: '<?= strtolower($stripeCharge->getCurrency()) ?>',
    on_behalf_of: '<?= $paymentMethod->account_no?>',
    payment_method_configuration : 'pmc_1P6WQCGxIuZBsYhcEFi38CQO',
    layout: {
        type: 'tabs',
        defaultCollapsed: false,
    }
    // Fully customizable with appearance API.
};

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// Set up Stripe.js and Elements to use in checkout form
const elements = stripe.elements(options);
// Create and mount the Payment Element
const paymentElement = elements.create('payment');
paymentElement.mount('#payment-element');

jolly pelican Apr 29, 2024, 9:04 AM

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do you see any errors or warning in the browser console?

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the payment method that you want to see is acss_debit?

jolly imp Apr 29, 2024, 9:08 AM

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{
"event_name":"elements.upe.initial_displayed_payment_methods",
"created":1714381609519,
"batching_enabled":true,
"event_count":39,
"os":"Windows",
"browserFamily":"Chrome",
"version":"4094b7b36a",
"event_id":"e69bb6a9-902a-4429-b9ec-e0b8a790dd9d",
"deploy_status":"canary",
"browserClassification":"modern",
"key":"pk_test_51HheMPGxIuZBsYhcHsuj39GeF3HdUquXfUEQPGPgVaTUrojn607pIWHZoUUGvU3f0ZBxQ4SnouReB2Dd9NtDCYko00WgCOVQ7u",
"key_mode":"test",
"referrer":"http://esm",
"stripe_js_id":"9d1e9ec1-ac22-47e7-8376-ce6c778e48b2",
"controller_load_time":1714381607860,
"wrapper":"unknown",
"es_module":"false",
"deploy_status_time_to_fetch_ms":"30",
"deploy_status_fetch_failed":"false",
"cdn_name":"Cloudfront",
"cdn_pop_dc":"DUB",
"decoupled_intent":"true",
"merchant":"acct_1HheMPGxIuZBsYhc",
"frame_width":456,
"amount":1900,
"currency":"cad",
"hidden_payment_methods":"",
"visible_payment_methods":"card",
"element":"payment"
}

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Is that the correct part of the response to check?

jolly pelican Apr 29, 2024, 9:13 AM

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what do you mean?

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can you answer my above questions?

do you see any errors or warning in the browser console?
the payment method that you want to see is acss_debit?

jolly imp Apr 29, 2024, 9:14 AM

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no warnings in the console

cerulean cloakBOT Apr 29, 2024, 9:15 AM

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dawn relic Apr 29, 2024, 9:19 AM

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👋 taking over for my colleague. Let me catch up.

jolly imp Apr 29, 2024, 9:20 AM

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Hi

dawn relic Apr 29, 2024, 9:26 AM

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taking a look please give me a couple of minutes

jolly imp Apr 29, 2024, 9:26 AM

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thank you

dawn relic Apr 29, 2024, 9:49 AM

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sorry I'm still looking

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it's really busy this morning

jolly imp Apr 29, 2024, 9:49 AM

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thats ok I appreciate the help

dawn relic Apr 29, 2024, 9:53 AM

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ok so the only PMs turned on, on your dashboard, are cards, sepa_debit, and acss_debit.

for acss_debit your customer location needs to be in CA in order to show it which is not the case since you're testing from Ireland.

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for sepa_debit, it only works if the currency is EUR

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and you passed CAD

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that's why the only available PM types here is cards

jolly imp Apr 29, 2024, 9:55 AM

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So even though the test account acct_1JGQRO2ci7mmRPbC is in CAD its taking my phyiscal location into account - is that correct?

dawn relic Apr 29, 2024, 9:56 AM

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yes as a customer

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this is explained here https://docs.stripe.com/payments/acss-debit

Pre-authorized debit payments in Canada

Learn how to accept pre-authorized debit payments in Canada.

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so each PM has a section that explains when it's available (called Payment Method properties)
Customer locations/Presentment currency etc.

jolly imp Apr 29, 2024, 9:58 AM

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Is there anyway we can test CAD payment methods from Ireland?

dawn relic Apr 29, 2024, 9:59 AM

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you can try using VPNs

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or fake location apps

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but it doesn't always work

jolly imp Apr 29, 2024, 10:01 AM

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Ok - I'll work in our Irish account for now and then find a way to test in the CA one - thanks for the help

#sl_api