#rigamortis_api

1 messages · Page 1 of 1 (latest)

gray lichenBOT
#

👋 Welcome to your new thread!

⏲️ We'll be here soon! Typically we respond in a few minutes, but sometimes we might take a bit longer if the server is busy or if you have a particularly tricky question.

⏱️ We close idle threads, which makes them read-only. Once a thread is closed it won't be reopened, but you can always start a new thread if you have another question.

🔗 This thread will always be available, even after it's closed. You can find it again using Discord's search, or you can save this link: https://discord.com/channels/841573134531821608/1233490399818022973

📝 Have more to share? Add more details, code, screenshots, videos, etc. below.

lavish gyroBOT
weak sapphire
#

Hm not sure I understand exactly what you need here. Why doesn't backdating subscription work? What specific data do you need available?

karmic ember
#

Backdating subscriptions work but I need a bulk load of subscription data to see some MRR calculations

#

I currently can’t figure out how to get reactivation or contraction records

weak sapphire
#

Oh so you need to add payments as if they were in the past?

karmic ember
#

Exactly

weak sapphire
#

Yeah as far as I know that's not possible

karmic ember
#

Is there any workaround for this ?

weak sapphire
#

We're not really familar with dashboard functionality in here, so I can't say for sure what will affect that above calculation. I do know in test mode, you can have test clocks for subscriptions if you want to generate a bunch of data. But, that won't allow you to create payments from the past. It'll just allow you to advance time

karmic ember
#

Yup I’ve tried that but haven’t been able to see a reactivation or contraction record that affects MRR

weak sapphire
#

Yeah it may just not be possible. But, we aren't familiar with those dashboard charts/reports in here

karmic ember
#

Is it possible to import data into the account that can replicate some MRR calculations?

weak sapphire
#

Don't think so, but you might want to check with support to be sure: https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support site provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

#

We mostly just answer api questions

#

It's not doable via the api I know

karmic ember
#

Is it possible to create a bulk load of subscriptions?

weak sapphire
#

Not via the api

karmic ember
#

I’ve only been able to do it 1 by 1

weak sapphire
#

In live mode we have flows for migrating subscriptions I know

#

But, again, our support team is more familiar with those data migration things

karmic ember
#

Gotcha

#

Appreciate the help