0xfiro_api

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[uncut gulch]

Hi, let me help you with this.

Could you please share the error Request ID req_xxx? https://support.stripe.com/questions/finding-the-id-for-an-api-request

[brittle adder]

checking

req_hdO5xzCELMuluI

This was the initial tx id pi_3P9m8hDFUXreffb30xrlD96Z

and also there we have another req id req_nsir0psRBG29HI

then after we tried to capture ... we got 400 erro with the previously given req id req_hdO5xzCELMuluI

[uncut gulch]

You can't make a transfer from an account if it has insufficient available balance, this is expected.

[brittle adder]

you mean from a customer account ?

I mean we have used 4000002760000016 ( Test card from germany ) and this should have funds

we authroizing this amount and capturing it ... so the funds needs to transferred to the onboarded account and it usually worked

[uncut gulch]

On the Platform account. Funds become available after a few business days, until then they're pending.

To avoid waiting you can use transfer_group parameter, you can read more about it here: https://docs.stripe.com/connect/separate-charges-and-transfers?platform=web&ui=elements

[brittle adder]

So it means

if a buyer buys something on our webapp ( let's say 100€) then the money goes to us ( plattform account - deduct stripe fees ) and then from us to the seller onboarded account ?

[uncut gulch]

Correct.

But if you use a transfer_group, you can send the pending amount from platform to connected account, even before it becomes available. It will be pending on the connected account then.