ahmad-naeem_code | Stripe Developers | Page 1

autumn mistBOT Apr 26, 2024, 9:23 AM

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royal gyroBOT Apr 26, 2024, 9:23 AM

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Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.

ahmad-naeem_code, 12 minutes ago, 31 messages

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fierce robin Apr 26, 2024, 9:24 AM

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hi there!

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so you are manually transfering the money to the connected account?

pastel willow Apr 26, 2024, 9:25 AM

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we have one cart with multiple products from multiple vendors, so after successful transaction we have to make transfer to relevant connected accounts ? i want to know if this is correct way of doing it as we are transfering money to connected account which is still not available in our account balace

fierce robin Apr 26, 2024, 9:28 AM

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got it. what type of connected account are you using? Standard, Express, Custom?

pastel willow Apr 26, 2024, 9:28 AM

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express

fierce robin Apr 26, 2024, 9:28 AM

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if you create a refund, the money will be taken from the platform account. then it's up to you to take that money back from the connected account with an account debit: https://docs.stripe.com/connect/account-debits

pastel willow Apr 26, 2024, 9:30 AM

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is there any other way of doing it, we only transfer money to connected account when it becomes available in available balance of stripe account

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what is most correct way of doing it ?

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i know you much be very busy sorry if i'm asking to many question

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*must

fierce robin Apr 26, 2024, 9:32 AM

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correct way of doing what exactly? the transfer? the refund? the account debit?

pastel willow Apr 26, 2024, 9:32 AM

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the transfer to connected accouts

fierce robin Apr 26, 2024, 9:34 AM

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when using connect there are 3 ways to send money to the connected account:

Direct Charge
Desitnation Charge
Separate Charges & Transfers (that's what you are currently doing)
if you want to learn more about the different options: https://stripe.com/docs/connect/charges

pastel willow Apr 26, 2024, 9:35 AM

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do destination charge or direct charge allow us to transfer money to multiple vendors after checkout session ?

fierce robin Apr 26, 2024, 9:35 AM

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no, it would be to a single account.

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if you need to send to multiple connected account, then yes you have to use Separate Charges & Transfers

pastel willow Apr 26, 2024, 9:38 AM

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yes, we have one way of doing it listining to checkout_session_completed hook and then using source transaction method, which i see is that it transfer money to connected account without making sure that blance in available in the platform, i'm thinking of something we make the transfers to connected account when that relevant payment arrive into our platform balance

fierce robin Apr 26, 2024, 9:39 AM

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yes, we have one way of doing it listining to checkout_session_completed hook and then using source transaction method, which i see is that it transfer money to connected account without making sure that blance in available in the platform
yes that's correct!

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i'm thinking of something we make the transfers to connected account when that relevant payment arrive into our platform balance
you could, but by using source_transaction Stripe is doing this for you automatically

pastel willow Apr 26, 2024, 9:40 AM

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i worried what if that transaction does not arrive in our available balance for some reason if that could be the case ?

fierce robin Apr 26, 2024, 9:43 AM

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https://docs.stripe.com/api/transfers/create#create_transfer-source_transaction

A pending balance will transfer immediately but the funds will not become available until the original charge becomes available.

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so the transfer will only happen after you receive the funds

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or you can save the card with a SetupIntent, and then later try to charge the card for any amount. but note that the payment may fail (not enough founds, 3DS requested, etc.)

pastel willow Apr 26, 2024, 9:53 AM

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okay one more question, incase that transaction arrive to fail in our available balance which event it will trigger to that we ask for refund to relevant vendors and how would ask for refund ?

#ahmad-naeem_code