#gabriele-frattini_docs
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- gabriele-frattini_best-practices, 18 hours ago, 5 messages
(Sorry for not responding yesterday. Time flew by)
To clarify from yesterdays confusion. We want the discount to re apply
hello! so you want the discount to reapply for another 12 months?
Can you share the specific Subscription id?
Yes for another 12 months
š taking over for my colleague. Let me catch up.
Ok!
would you mind sharing the subscription iD meanwhile?
Yes 1 min
take your time
Does it start with plan_ or prod_?
no it should be sub_xxx
let me take a look
We have a coupon that is valid for 12 months that we apply on a subscription when a user signs up for a year.
the subscription you provided has a monthly price not yearly
They are binded for a year, donāt know if thatās the correct term
They will pay monthly but they have to do so for 12 months
ok
So they get a discount because they commit to a year basically
When they commit to another year, the discount is not applied
Which makes sense I guess because we have set a duration of 12 months on the coupon but we want the possibility to reset its duration, if the user signs up for another year
When we use the subscription.update api
I guess your case is better suited for a subscription schedule
and then you can reapply the coupon discount for the next phase
Ok can you link me the docs to that please?
yes I was about to
But also, I think it would make sense to include a āresetDuration: Booleanā parameter in your api for updating a subscription discount
Thank you for the link, I will check it out
But also, I think it would make sense to include a āresetDuration: Booleanā parameter in your api for updating a subscription discount
where did you see that?
I have not. Itās a feature request from me
sorry I misread your message