#lt_api

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short trellisBOT
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glass narwhalBOT
normal vine
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hi there!

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have you finished the onboarding of the connected account and provided all the information required?

frozen cove
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Hi

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yeah I did

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I attached the screenshots above

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its a test account and has all the information needed, account email is verified. I am trying to understand what other information does stripe need to make the account active

normal vine
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I would suggest to login as the connected account, and add any information that is missing. if that doesn't work, then try contacting Stripe support: https://support.stripe.com/contact

frozen cove
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But this is a test account, Do i need to connect with support for test accounts

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Why would a test account need to go through support?

normal vine
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have you tried my suggestion first?

I would suggest to login as the connected account, and add any information that is missing.

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that's how you activate a Standard conncected account

frozen cove
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yes, I tried login as the account, it says missing business information, this account was created as an individual account and not as a business

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How would an individual have a business information, are standard connect accounts only for business entities

normal vine
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yes, I tried login as the account, it says missing business information,
then you need to provide the missing information.