brian-johnson_api

[odd plover]

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[open coyote]

hello, looking

that event wasn't for a chargeback, right?

It was for this Destination Charge: https://dashboard.stripe.com/test/logs/req_PhmF3vaPnrzbII

[runic ether]

Yeah should be

I'm testing chargebacks for a new report

and am using the text card numbers from here

[open coyote]

see the "Source: API" link at the top of that page

[runic ether]

https://docs.stripe.com/testing#disputes

[open coyote]

sure I understand you're testing chargebacks but I'm saying the event you linked is for the Destination Charge

[runic ether]

OK

[open coyote]

so there should be a different event for what you're saying

[runic ether]

OK yeah there are a number of events for the chargeback

the transfer.created is the one I linked you to

I apologize as I am confused about it

So when a charge back happens

the connected account gets dinged $15.00 + the amount of the chargeback

I was under the impression that was taken from the platform's account balance

not the connected account's account balance

but here instead I see the charge back amount is being ADDED to the connected account balance

I'm certain I am totally misunderstanding something here

Here's the charge.dispute.funds_withdrawn event: evt_1P8St0BZdPwcgHSOhjYn7QuJ

How do I tell which account that was withdrawn from?

[open coyote]

taking all of your questions

the transfer.created is the one I linked you to
that event is for the initial payment, not for the (later) chargeback.

answering the others one sec

I was under the impression that was taken from the platform's account balance
let me refresh myself on this part

[runic ether]

ok thanks

[open coyote]

How do I tell which account that was withdrawn from?
in Destination Charges, the platform balance pays for chargebacks: https://docs.stripe.com/connect/destination-charges?platform=web&ui=stripe-hosted#flow-of-funds-app-fee

Your account balance is debited for the cost of the Stripe fees, refunds, and chargebacks.

let me lay out a clearer picture of that PaymentIntent and Dispute

[runic ether]

OK thanks - yeah I thought it was our platform that was debited

[open coyote]

have a look at "Events and Logs" section here: https://dashboard-admin.stripe.com/test/payments/pi_3P8SsxBZdPwcgHSO1SESyllY

this is all on the Platform account as that is where the PaymentIntent lives. the PaymentIntent amount $81.60 was deducted and $15.00 were deducted from the platform account balance

[runic ether]

OK yep - let me double check I have this correct then

• the payment intent succeeds and that increases the connected account balance

• some point later we get a charge back

• the chargeback amount + fee is deducted from the PLATFORM account

• it is then up to us to debit the connected account

So the reason I see the connected account balance INCREASE is due to the successful payment intent

the platform balance is decremented for the chargeback + fee

so then it's up to us to decide how to decrement the connected account balance

[open coyote]

yep all of that is correct!

[runic ether]

(this allows us to charge a higher fee for example)

OK good

[open coyote]

so yes you have it exactly right

[runic ether]

thank you for your time

I appreciate it

[open coyote]

np glad to help and talk it through