#irunlax_cardholder-requirements

1 messages · Page 1 of 1 (latest)

tropic cragBOT
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nova sealBOT
oblique ruin
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Hey @ivory palm! Do you have actionable information like your exact code, the exact Cardholder id you're looking at, what you see in the API for it, etc.?

ivory palm
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hey! so I am creating a platform that takes two payment methods and user is provided an e-card from stripe, I can provide code and also the logs from stripe. the cardholder is Jose Aguirre. error message is attched, let me know if you wanna see code as well.

oblique ruin
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Make sure that you code properly handles API errors, you really shouldn't dump an entire object like that

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But okay the error is quite clear here. Did you retrieve the Cardholder in the API and look at it?

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irunlax_cardholder-requirements

ivory palm
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this is what I got within the cardholder:

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am I not providing first and last?

oblique ruin
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Sorry you are sharing a truncated picture of the Dashboard, with real personal information on a public server anyone can look at

ivory palm
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thats just test data

oblique ruin
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This Discord server focuses on developers writing their own end to end code. So can you retrieve the cardholder in the API and look at the exact requirements property first?

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I want to make sure we surface the right information back to you so that you can self-serve after, so let me know once you have that information

ivory palm
oblique ruin
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I'm sorry you're dumping a lot more code right now

ivory palm
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sorry!

oblique ruin
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Please, try to just retrieve the Cardholder and look at the exact requirements property.

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I want to show you what you are missing right now

ivory palm
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will do, brb

oblique ruin
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sure thing, once you have, show me and then I can show you what you missed!

ivory palm
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getting this: Server is running on http://localhost:3000
Cardholder Requirements: {
disabled_reason: 'requirements.past_due',
past_due: [ 'individual.first_name', 'individual.last_name' ]
}
Cardholder is disabled: requirements.past_due
Action required for the following fields: [ 'individual.first_name', 'individual.last_name' ]

oblique ruin
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Okay so it's telling you you forgot to fill out the first name and last name inside the individual hash.

ivory palm
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yes on name I had: name: name, then I changed it to : name: ${firstName} ${lastName}, and still getting the same error

oblique ruin
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I'm sorry this is tough you keep sharing pictures 😅

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My guess is you didn't set what I told you. You should be able to print the exact individual hash to debug this

ivory palm
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checking on it, pretty sure its how I am passing the data from BE to FE

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OMG IT WORKED! now I am just getting card details as undefined

oblique ruin
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yep but you can just log the parameters on the server before the code and log the response after and compare

ivory palm
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Card Number: undefined

Expiry Date: undefined/undefined

Cardholder Name: undefined

Amount Loaded: undefined

oblique ruin
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Ack, then same thing, I have no idea what "undefined" means but if you focus carefully on logging the info you will get there quickly

ivory palm
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will do! thanks so much! if anything else ill let you know but thanks!!! have a nice friday :)

oblique ruin
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Sure thing!

ivory palm
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ill look into the card if anything ill open a support again :)

oblique ruin
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sounds good!

tropic cragBOT