#dishant_api
pastel lintelBOT
knotty windBOT
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- dishant_api-authentication, 1 day ago, 9 messages
pastel lintelBOT
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terse mesa
As you can see
Customer made payment yesterday but the receipt is not showing the same date
I checked the stripe json payload of charge.succeeded it also shows created at 18th Apr
Any specific reason behind this date mismatch?
knotty windBOT
karmic wing
Can you share the Payment Intent (pi_xxx) for this payment?
terse mesa
pi_3P6kReAIUNGSZ1EU3FPrgmQj
karmic wing
Where did you see Last update and Date paid? The reason is likely due to different timezones in these two places - one is UTC and one in local timezone
terse mesa
Okay
What is stripe considering while prcessing the payment?
I saw Last Update in payment detail page of stripe & Date paid is in stripe's receipt link
Any update?
terse mesa
Okay
What is stripe considering while prcessing the payment?
for this
karmic wing
All the timestamps in Stripe API are in UTC.
For timestamp viewed in Dashboard, it'll be the timezone set in https://dashboard.stripe.com/settings/account
For receipt link, it'll be the timezone of the connected account processed in
terse mesa
can we set the timezone by API or statically somewhere for all conneted accounts?
karmic wing
Checking if this is possible
terse mesa
Okay
karmic wing
Unfortunately, changing the timezone of the connected account via API will not be possible
Unless the connected account holder change the timezone themselves in the Dashboard
terse mesa
Okay
But I still don't get it like why there is 2 different dates are shown in stripe dashboard
also in charge.succeeded webhook response it is also 18th April
Whay in pyment detail page stripe is showing 17th April
Is it because that connected account;s timezone?
karmic wing
Receipt email with Date paid is the timezone that the customer will see which is the connected account timestamp in UTC.
Last paid is your own platform timezone in EDT
In summary:
- Payment detail page - platform timezone in EDT
- Receipt - actual receipt that customer received in connected account timezone in UTC
If you convert timestamp from EDT to UTC, they are the same timestamp
Any timestamp in Stripe objects in API or events are all in UTC
terse mesa
This is I got
Understood
karmic wing
This looks correct to me
That's why you see two different timestamp due to the timezone displayed in these two places
terse mesa
Correct
Thank you @karmic wing for the clarity 🙂