#africanoreo_api
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ruby horizon
Hey @dawn tartan ! Looking at that request you shared you seem to be using a third-party plugin called WHMCS and you likely want to ask for help to their support team instead
dawn tartan
but the issue is on stripes end from what they said, nothing wrong on their end
when i look at the logs it seems to say this -
POST /v1/payment_intents
Status
200 OK
ID
req_zSKLBMSQtFAiw7
Time
4/17/24, 4:29:13 PM
IP address
86.38.202.137
API version
2023-10-16
Source
Stripe/v1 PhpBindings/13.7.0 WHMCS/8 (https://www.whmcs.com)
Idempotency
Key — 981c4498-d03d-43bc-ad2a-0abc8e1c78fa
Response body
{
"id": "pi_3P6hufHVIuJODcSs1JPMnV9I",
"object": "payment_intent",
"amount": 58,
"amount_capturable": 0,
"amount_details": {
"tip": {
}
},
"amount_received": 0,
"application": null,
"application_fee_amount": null,
"automatic_payment_methods": null,
"canceled_at": null,
"cancellation_reason": null,
"capture_method": "manual",
"client_secret": "pi_3P*************************************************3UTj",
"confirmation_method": "automatic",
"created": 1713396553,
"currency": "cad",
"customer": "cus_Pwb6zlX3xjNxot",
"description": "Shopping Cart",
"invoice": null,
"last_payment_error": null,
"latest_charge": null,
"livemode": true,
"metadata": {
},
"next_action": null,
"on_behalf_of": null,
"payment_method": null,
"payment_method_configuration_details": null,
"payment_method_options": {
"card": {
"installments": null,
"mandate_options": null,
"network": null,
"request_three_d_secure": "automatic"
}
},
"payment_method_types": [
"card"
],
"processing": null,
"receipt_email": null,
"review": null,
"setup_future_usage": "off_session",
"shipping": null,
"source": null,
"statement_descriptor": null,
"statement_descriptor_suffix": "Shopping Cart",
"status": "requires_payment_method",
"transfer_data": null,
"transfer_group": null
}
Request POST body
{
"capture_method": "manual",
"statement_descriptor_suffix": "Shopping Cart",
"description": "Shopping Cart",
"setup_future_usage": "off_session",
"customer": "cus_Pwb6zlX3xjNxot",
"currency": "cad",
"confirmation_method": "automatic",
"amount": "058",
"payment_method_types": {
"0": "card"
}
}
i feel like i may have missed something with setting up the api that is causing this issue and im hoping you can help me pin point that to get this resolved
ruby horizon
I'm sorry but if you are not a developer who understands and control the code being run, we can't really help here.
dawn tartan
where can i get support with the strip api?
ruby horizon
If you are not a developer controlling the code you really need to push on the support team of the company who made your plugin. They are the ones who wrote the code and would have to help you debug things