philthegr81_unexpected | Stripe Developers | Page 1

maiden mangoBOT Apr 17, 2024, 6:31 PM

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plush peakBOT Apr 17, 2024, 6:32 PM

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cloud pike Apr 17, 2024, 6:37 PM

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Hi, can you share the object id for this behavior so I can take a loser look? Here's how you can find a request ID: https://support.stripe.com/questions/finding-the-id-for-an-api-request

dull moss Apr 17, 2024, 6:40 PM

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Actually, there is no object ID as of yet. The customer caught that it was going to bill them the full amount on the Stripe session page we redirected them to, and alerted our support department before going through with it. I can masquerade as the customer and do a screen capture of the order of events, if that would be helpful.

plush peakBOT Apr 17, 2024, 6:46 PM

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cloud pike Apr 17, 2024, 6:46 PM

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Without seeing an explicit object this is hard to say. However, from what you described, if the subscription was on a trial I would not think there would be a proration as there was a trial, if I'm understanding what you're explaining correctly. Could you potentially mimic this behavior in your test mode so I can further look?

dull moss Apr 17, 2024, 6:47 PM

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Certainly! One moment, let me replicate this.

dull moss Apr 17, 2024, 7:18 PM

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OK, I've replicated it. There isn't an associated API request with this action, as it was done through a Stripe session page. I do have the associated event: evt_1P6dusKHPFAlBzyyxDZtKDrA.

keen brook Apr 17, 2024, 7:21 PM

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👋 taking a look

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Yeah this just isn't how it works

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You will never see proration generated from a trial period

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And proration in general is not backward facing.

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It solely looks at the current state of the Subscription

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So it doesn't take into account that prior to the trial period there was a separate billing period that was paid.

dull moss Apr 17, 2024, 7:26 PM

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Ah, well. Thanks for verifying this for me.

#philthegr81_unexpected