#ateret-oct-group_webhooks
meager copperBOT
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remote monolithBOT
half hazel
The platform you're integrated through doesn't seem to be using Checkout Session API for payments. So it's expected that there are no checkout.session.completed events
Can you elaborate why you chose this event?
civic hemlock
I talked to you here last week, and you said that this is my way of getting the information I need (product name)
https://discord.com/channels/841573134531821608/1225050637029609514
Today I use payment_intent.succeeded webhooks
But I don't get the name of the purchased product
half hazel
I see that my colleague asked you about which API/Integration you were using here but you didn't confirm if you were using Checkout Sessions API or something else which might have caused the confusion
#1225050637029609514 message
No worries, I can help clarify.
civic hemlock
I set up a checkout.session.completed webhook, after this conversation..
half hazel
I see that from the previous thread, however there was most likely some confusion around what APIs your account uses
civic hemlock
OK. what am I doing now? help me please
half hazel
First thing I'd like you to confirm is how is your account processing one-time and recurring payments?
Based on what I see from my end, it looks like for recurring payments you're using third-party platform Xperiencify & for one time payments, you're creating invoices from the dashboard.
Is that accurate? This is quite essential to understand before deciding which webhook events to listen to
civic hemlock
I'll check in a moment. I'm just the developer of the integrations..
half hazel
Great, then you should be familiar with what APIs your integration uses 🙂
civic hemlock
Is there some place inside Stripe where I can check it?
half hazel
You can look at your request logs via the dashboard under developers section
I looked at it already based on the webhook ID you shared but just trying to confirm we're not missing anything this time around
civic hemlock
I am looking for the answer with the account owner.
Is there anything else to check?
half hazel
I don't think so.
civic hemlock
For recurring payments they use Xperiencify and Stripe Subscription.
For one time payments, the majority through Stripe and sometimes through Xperiencify.
half hazel
gotcha. So I'll assume for now that Xperiencify creates an invoice for one-time payments (you'd likely want to double check with the platform on how they create these charges, we're not familiar with third-party platform integrations)
For both cases, you'd want to listen to invoice.paid event
This event comes with an invoice object with lines which contains the items the customer paid for
https://docs.stripe.com/api/invoices/object#invoice_object-lines
civic hemlock
Will I always receive an invoice?
Today I do not receive an invoice for some of my products
half hazel
Yeah that's the part I'd want you to confirm with the third-party platform (Xperiencify)
Most of your payments are created by them. They should be the ones advising you on what webhook events you should listen to as they know more about the APIs they use.
We can just speculate based on your API logs (which I've done above)
civic hemlock
OK. Thank you.
remote monolithBOT
half hazel
NP! Sorry for the confusion in your previous thread