#90_api
1 messages · Page 1 of 1 (latest)
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hi there!
what do you mean by "two payments" exactly?
can you share the two PaymentIntent IDs (pi_xxx)?
pi_3P6AXcGTrveUZjDA3N7cOKgR
ch_3P6AXcGTrveUZjDA30st9v0i
when it shows the second one
on my dashboard it shows another payment
ive recieved 3 payments right
but on my dashboard it shows 6
its counting every payment as 2
because of the second intent
I didn't touch anything it started doing this by itself
pi_3P6AXcGTrveUZjDA3N7cOKgR
ch_3P6AXcGTrveUZjDA30st9v0i
these two are from the same payment
yes
but the same payment is showing up on my dashboard as two
when it shows that second one
because before I didn't have this issue
and I checked the old ones
I don't understand. can you share a screenshot of the issue?
here
each payment is showing up as a duplicate on my dashboard despite there only being one payment when the ch_3P6AXcGTrveUZjDA30st9v0i shows up
I don't see any duplicate payment in your screenshots. I see 3 different payments: $10,000 CAD, $1 CAD, $1 USD.
yes but its showing on my dashboard as 6 payments
the customer is not being charged twice
but on my end each payment is showing up as two instead of 1
here on Discord we don't know much about the Stripe dashboard. for this types of questions you need to ask Stripe support: https://support.stripe.com/contact
they told you to ask here on Discord?
ive emailed and im waiting on that but today i called by phone
and they sent me here
ok wait one second
sorry about this, but we really can't help with Dashboard questions here.
this is how it looks now
this is in the past
how do i change it to make it the exact same?
because before i had no issue
you see the last update at the end?
I really can't helo with this sorry, please ask https://support.stripe.com/contact
why is it doing that
but could u just answer this please not dashboard issue
just this issue
what's the issue? you just shared 2 screenshots without any explanations. can you be more precise?
why is it adding this updating thing at the end?
can you share the event ID (evt_xxx)?
yes just one moment
evt_3P6AXcGTrveUZjDA3daWsc8J
this event
it was unecessary in the past one
and its causing issues
evt_1P6AXdGTrveUZjDAXolELNzH
before when checkout session completed
everything was over
this is the update event
if you check the previous_attributes, you can see what changed exactly: https://dashboard.stripe.com/test/events/evt_3P6AXcGTrveUZjDA3daWsc8J
and this is due to a recent change in API version: https://docs.stripe.com/upgrades#2024-04-10
can i revert it?
can you share another PaymentIntent where you didn't see this? so I can compare the two.
yes one moment
pm_1P3qXoGTrveUZjDAoOp5DvDa
this didnt happen prior to april 10
hi are you there?
thanks! give me a few minutes to look into this.
okay thank you
okay so I confirm this is due to a recent change to our API version that I shared above. if you want the old behaviour, you'll need to reach out to Stripe support.
make sure to mention that:
- you are using Payment Link
- due to the new API version (2024-04-10) the PaymentIntent have changed to
capture_method: "automatic_async" - but you'd like to get back the old behavior
Ok thank you do you think it will fix the issue im having?
no idea, for questions related to the dashboard we don't know much
ohh ok
is it not possible to delete that or change ch_3P6AXcGTrveUZjDA30st9v0i from my end?
no
do you know if i can factory reset payment links
what does that mean?
like I said, if you want the old behaviour, you have to do this: #1229764145348608161 message
you have to check with them