#90_api

1 messages · Page 1 of 1 (latest)

half saddleBOT
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sleek wolfBOT
rustic wolf
ripe tartan
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hi there!

rustic wolf
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Hi there

ripe tartan
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what do you mean by "two payments" exactly?

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can you share the two PaymentIntent IDs (pi_xxx)?

rustic wolf
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pi_3P6AXcGTrveUZjDA3N7cOKgR

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ch_3P6AXcGTrveUZjDA30st9v0i

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when it shows the second one

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on my dashboard it shows another payment

rustic wolf
rustic wolf
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its counting every payment as 2

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because of the second intent

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I didn't touch anything it started doing this by itself

ripe tartan
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pi_3P6AXcGTrveUZjDA3N7cOKgR
ch_3P6AXcGTrveUZjDA30st9v0i
these two are from the same payment

rustic wolf
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yes

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but the same payment is showing up on my dashboard as two

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when it shows that second one

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because before I didn't have this issue

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and I checked the old ones

ripe tartan
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I don't understand. can you share a screenshot of the issue?

rustic wolf
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each payment is showing up as a duplicate on my dashboard despite there only being one payment when the ch_3P6AXcGTrveUZjDA30st9v0i shows up

ripe tartan
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I don't see any duplicate payment in your screenshots. I see 3 different payments: $10,000 CAD, $1 CAD, $1 USD.

rustic wolf
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yes but its showing on my dashboard as 6 payments

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the customer is not being charged twice

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but on my end each payment is showing up as two instead of 1

ripe tartan
rustic wolf
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I asked them and they said to ask the developers

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lool

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🫣

ripe tartan
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they told you to ask here on Discord?

rustic wolf
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ive emailed and im waiting on that but today i called by phone

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and they sent me here

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ok wait one second

ripe tartan
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sorry about this, but we really can't help with Dashboard questions here.

rustic wolf
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this is how it looks now

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this is in the past

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how do i change it to make it the exact same?

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because before i had no issue

rustic wolf
ripe tartan
rustic wolf
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why is it doing that

rustic wolf
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just this issue

ripe tartan
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what's the issue? you just shared 2 screenshots without any explanations. can you be more precise?

rustic wolf
ripe tartan
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can you share the event ID (evt_xxx)?

rustic wolf
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yes just one moment

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evt_3P6AXcGTrveUZjDA3daWsc8J

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this event

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it was unecessary in the past one

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and its causing issues

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evt_1P6AXdGTrveUZjDAXolELNzH

before when checkout session completed

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everything was over

rustic wolf
ripe tartan
rustic wolf
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can i revert it?

ripe tartan
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can you share another PaymentIntent where you didn't see this? so I can compare the two.

rustic wolf
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yes one moment

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pm_1P3qXoGTrveUZjDAoOp5DvDa

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this didnt happen prior to april 10

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hi are you there?

ripe tartan
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thanks! give me a few minutes to look into this.

rustic wolf
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okay thank you

ripe tartan
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okay so I confirm this is due to a recent change to our API version that I shared above. if you want the old behaviour, you'll need to reach out to Stripe support.
make sure to mention that:

  • you are using Payment Link
  • due to the new API version (2024-04-10) the PaymentIntent have changed to capture_method: "automatic_async"
  • but you'd like to get back the old behavior
rustic wolf
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Ok thank you do you think it will fix the issue im having?

ripe tartan
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no idea, for questions related to the dashboard we don't know much

rustic wolf
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ohh ok

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is it not possible to delete that or change ch_3P6AXcGTrveUZjDA30st9v0i from my end?

ripe tartan
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no

rustic wolf
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do you know if i can factory reset payment links

ripe tartan
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what does that mean?

rustic wolf
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like reset it so its behaviour is normal]

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or do i ahve to contact support for that

ripe tartan
rustic wolf
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ok thank you

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they can defeinitely revert for me?

ripe tartan
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you have to check with them