#amy_api

1 messages ยท Page 1 of 1 (latest)

merry jackalBOT
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gloomy vaporBOT
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Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.

slim plover
loud cobalt
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Hello, our process is to have a link with the user. At present, our business is to lease the user's card after the successful payment of the charge, and the remaining deposit amount after the rental fee is returned after the rental is completed. However, if the user has a customer complaint during the process, how can we contact the customer?

slim plover
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Within your system should save the user contact associated to this payment. If the user has any complaint, you can then retrieve the contact details from your database

loud cobalt
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The current plan of the system is not saved, and the user can get the leased things after the successful payment

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Is there any way that I can get a unique ID of the person who swiped the card this way? I look at the card, fingerprint, but this is optional

slim plover
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Stripe has no visibility who the person is unless customer is set when creating a Payment Intent: https://docs.stripe.com/api/payment_intents/create#create_payment_intent-customer

However, https://dashboard.stripe.com/test/logs/req_KuQYgMljsJtVcV didn't have customer set, so Stripe doesn't have any information about the customer

loud cobalt
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Okay, I'll take a look. Thank you

slim plover
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No problem! Happy to help ๐Ÿ˜„

loud cobalt
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So what that means is that when I create payment_intent, I set up the information about the user myself, for example, through metadata, something like the user's phone number can be set here, and then if the user complains, then through this metadata, I can find the payment order, right?

slim plover
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Yes, correct

loud cobalt
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Okay, thank you. Let me think

slim plover
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For metadata - yes! metadata can be updated after successful capture

loud cobalt
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ok.Thank you

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Update a PaymentIntent Does this have webhooks? Is there no pullback?

slim plover
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Updating a Payment Intent doesn't have a Webhook event

loud cobalt
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Do webhooks exist only when the paymentIntent state changes

slim plover
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If you're to webhook event, there won't be any event sent when updating a Payment Intent with metadata

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If you're referring to the status changes on Payment Intent, then yes - payment_intent.* events will be sent

loud cobalt
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ok. thank you