#igmontero_api

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earnest hatchBOT
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fresh mothBOT
ruby night
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Hi there!

short saffron
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Hey ๐Ÿ‘‹

ruby night
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If your goal is to accept a payment from a customer and send funds from that payment to a client of yours then yes, you need Connect

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The kind of Connected accounts you use depends on what you want the client experience to be and what you want your own developer experience to be

short saffron
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The goal is to be able to get payments from customers, and then pay out to another accounts, but doesn't need to be from the same payment.

We just need a way to pay an invoice to a customer and make the bank transfer to them

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Currently using Express accounts

ruby night
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Right, got it. Still, Connect is needed in this case, yes

short saffron
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Okay so we are in the right path.
What's happening is that hey connect their account but all of them are restricted for some reason

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They are in the insurance industry, and I know it's restricted, but all of them are legal and regulated

ruby night
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I can't assist with account status here but, based on the screenshot above, it looks like Stripe needs more information from these clients (SSN, industry information)

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You can click into each of the accounts and look at the requirements listed to see what's missing

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I assume you're using Account Links when onboarding these accounts?

short saffron
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Okay. But in terms of developmnet, this is exactly what needed to be done right?

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Yes, they are going through the express dashboard onboarding process and such

ruby night
short saffron
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Okay. But then, isn't there a way to just send money as a bank transfer, without a connected account? Just sedning money out from my bank account