#waio_paymentintent-3ds-auth
bleak sedgeBOT
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fierce stirrupBOT
topaz cosmos
Hello
arctic flint
hello
topaz cosmos
Taking a look
bleak sedgeBOT
arctic flint
so any leads?
raven junco
Hi 👋
I'm stepping in for my colleaguea who needs to go. We're doing some digging now
raven junco
Not really. We can see that 3DS was determined not to be required for this payment but I'm still trying to understand why
raven junco
I'm still digging but nont finding much. I'm reaching out to other colleagues to get another pair of eyes on this.
arctic flint
ok
raven junco
Alright after doing mroe digging we think this was simple an SCA exemption. As our docs state
Some transactions that are deemed low risk, based on the volume of fraud rates associated with the payment provider or bank, may be exempt from Europe’s Strong Customer Authentication requirements.
https://docs.stripe.com/payment-authentication/analytics#sca-exemptions
You can review your Payment Authentications in the Dashboard here: https://dashboard.stripe.com/authentication
arctic flint
ok but
- can we make 3dsecure to be mandatory for every payment?
- why did we not get a notification of payment received in the admin?
we only got the intent
raven junco
- Yes, you can explicitly request 3DS when you create the Payment Intent: https://docs.stripe.com/api/payment_intents/create#create_payment_intent-payment_method_options-card-request_three_d_secure
arctic flint
ok, but we are using the woocommerce plugin, we cant modify the code from it
can we make this as an option from our account?
raven junco
You can review all the options to control 3DS authentication here: https://docs.stripe.com/payments/3d-secure/authentication-flow#controlling-when-to-present-the-3d-secure-flow
If you cannot change how you create or confirm the Payments, I would recommend reviewing Radar rules for requesting 3DS.
https://docs.stripe.com/radar/rules#request-3d-secure
raven junco
What do you mean by "get a notification of payment received in the admin?"
The confirmation of the intent generated both charge.succeeded and payment_intent.succeeded webhook events
arctic flint
ah can we put photos here?
its simpler to show you
so this is all we got on the order, even tho we got the payment in stripe
and this is what i was expecting to see
with the notification of "stripe charge complete"
that we did not get
arctic flint
ok