lizabog_api | Stripe Developers | Page 1

chrome daggerBOT Apr 15, 2024, 2:42 PM

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meager hillBOT Apr 15, 2024, 2:43 PM

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finite palm Apr 15, 2024, 2:44 PM

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Hello

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Hmm good question. One sec

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Okay yeah so you would actually use a Webhook here to listen for charge.dispute.closed and the status of the dispute will change in this case to won or lost: https://docs.stripe.com/api/issuing/disputes/object#issuing_dispute_object-status

clever fossil Apr 15, 2024, 2:51 PM

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Right i do use a webhook going forward but i want to take a look at disputes that were already closed in the past

finite palm Apr 15, 2024, 2:52 PM

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Hmm there isn't really a way to look backward here since disputes that are lost won't have a new balance transaction... those funds were already pulled at the time of the dispute

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For disputes that were won you can look at when the second balance transcation was created

clever fossil Apr 15, 2024, 2:54 PM

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So what does balance_transaction.available_on represent on lost disputes

finite palm Apr 15, 2024, 2:54 PM

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That balance transaction would be the time that the dispute was issued

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Not resolution. Since funds are deducted immediately upon a dispute

clever fossil Apr 15, 2024, 2:55 PM

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What would you suggest for lost disputes? is there an average for a dispute resolution?

finite palm Apr 15, 2024, 2:57 PM

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No, that's completely up to the issuer/card network really.

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I don't have a great suggestion here unfortunately.

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It is typically within 120 days as we state here: https://docs.stripe.com/disputes/how-disputes-work#timing

clever fossil Apr 15, 2024, 2:59 PM

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okay thanks for the help, If possible to send to your product managers a feature request for this - adding a resolved date for the API - it would be highly appreciate

#lizabog_api