vpatel1093_unexpected | Stripe Developers | Page 1

versed crescentBOT Apr 12, 2024, 6:51 PM

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gritty wyvernBOT Apr 12, 2024, 6:51 PM

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Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.

vpatel1093_api, 20 hours ago, 15 messages

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tawdry dune Apr 12, 2024, 6:52 PM

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Can you share the request id where this happened?

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To be clear, we don't send customer update requests from the sdk automatically

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This would be done by your app

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But if you send request id i can take a look

versed saffron Apr 12, 2024, 6:54 PM

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req_ZrM1mmsHnhHkBN

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I am thinking it is on our side but just wanted to verify.

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This is the log history for that order in case that helps

tawdry dune Apr 12, 2024, 6:55 PM

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Yeah that request would have been sent by your code

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So would be a bug in your code then if it's unexpected

versed saffron Apr 12, 2024, 6:56 PM

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The Stripe/v1 RubyBindings/5.55.0 definitely indicated us

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Ok thank you just wanted to rule out Stripe. I will debug 🙂

tawdry dune Apr 12, 2024, 6:56 PM

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The metadata in the request body is something completely custom too:

    type: "Updated Customer's Default Payment Method",
    vendor: "Root",
  },```

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So yeah indicates some bug in the code

versed saffron Apr 12, 2024, 6:56 PM

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Are you familiar with Ruby or are able to assist debugging the code?

tawdry dune Apr 12, 2024, 6:58 PM

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No we just help with stripe api integrations. We won't debug your code for you

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But if you have further questions about the stripe api we can help

versed saffron Apr 12, 2024, 6:58 PM

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Ok worth a try, thanks and have a nice day!

#vpatel1093_unexpected