eat_terminal-connect | Stripe Developers | Page 1

craggy slateBOT Apr 12, 2024, 4:06 PM

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pseudo cometBOT Apr 12, 2024, 4:08 PM

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flint wedge Apr 12, 2024, 4:13 PM

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Hi there! I see this PaymentIntent was created by a Platform but it was created directly on a Standard account. Did you use the Stripe-Account header when trying to confirm or retrieve that PaymentIntent?

pliant void Apr 12, 2024, 4:14 PM

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payment intent created from web php, and retriving from iOS

flint wedge Apr 12, 2024, 4:15 PM

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What exactly were you attempting to do when you received the "No such payment_intent: 'pi_3P4gbJRvdkBgCq4z0v96wAAz'" error?

pliant void Apr 12, 2024, 4:15 PM

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on web we created using "acct_1OzSh3RvdkBgCq4z" and able to retrive on web

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$stripe_response = $stripe->paymentIntents->retrieve(
'pi_3P4HlSRvdkBgCq4z1gyGQX7V', [],['stripe_account' => 'acct_1OzSh3RvdkBgCq4z']
);

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this works on web

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but on iOS, we use Terminal using secret key

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and its not wotking

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Terminal.shared.retrievePaymentIntent(clientSecret: self.client_secreate)

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self.client_secreate is dynamic

flint wedge Apr 12, 2024, 4:18 PM

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Terminal using secret key
I take it you're using your platform's secret key?

pliant void Apr 12, 2024, 4:19 PM

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Yes, something like pi_3P4IpdRvdkBgCq4z1q08hQN2_secret_l3sRz9vjhR1dkmX8kg6IHYQw6

flint wedge Apr 12, 2024, 4:21 PM

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That's the PaymentIntent's client secret, that's separate from what you use for authenticating requests.

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Let's take a step back for a second. Which SDK are you using client side for your Terminal integration?

pliant void Apr 12, 2024, 4:21 PM

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iOS SDK

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all code works when we use normal transaction without the "Multiparty payments with Connect"

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"client_secret" = "pi_3P4mv4JiUwDR4rw61nxnHXV6_secret_iFtNI8XGBI8sDkSGsxkas2b7N";

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this works

floral flume Apr 12, 2024, 4:26 PM

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Hi 👋

I'm stepping in and catching up. Give me a minute

pliant void Apr 12, 2024, 4:26 PM

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ok

floral flume Apr 12, 2024, 4:31 PM

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Okay so you are attempting to retrieve the Payment Intent on the client side (iOS) for your Connected Accounts, Correct?

pliant void Apr 12, 2024, 4:31 PM

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Correct

floral flume Apr 12, 2024, 4:32 PM

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Okay and how are you initializing your Terminal application?

pliant void Apr 12, 2024, 4:33 PM

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Terminal.shared.retrievePaymentIntent(clientSecret: self.client_secreate) { paymentIntent, error in

        if let error = error {
            print("retrievePaymentIntent failed: \(error)")

        } else if let p_Intent = paymentIntent {
            print("retrievePaymentIntent succeeded")

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Simulated

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.setSimulated(true)

floral flume Apr 12, 2024, 4:34 PM

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No sorry, that's already too far into the application logic. Can I assume you are using Connection Tokens to initialize the SDK?
https://docs.stripe.com/terminal/payments/setup-integration?terminal-sdk-platform=ios#connection-token-client-side

pliant void Apr 12, 2024, 4:35 PM

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Yes

floral flume Apr 12, 2024, 4:36 PM

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And when you create the Connection Token on your server, are you setting the stripe_account like we show here?
https://docs.stripe.com/terminal/features/connect?lang=php#direct-connection-tokens

pliant void Apr 12, 2024, 4:37 PM

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Yes

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Here we have to use our master account key, right?

floral flume Apr 12, 2024, 4:38 PM

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You would use your Platform secret key to initialize the the StripeClient in PHP, but you would pass the Connected Account ID as the stripe-account option.

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Is that what you are doing?

pliant void Apr 12, 2024, 4:39 PM

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Yes, doing that

floral flume Apr 12, 2024, 4:40 PM

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NEVER EVER SHARE YOUR SECRET KEY

pliant void Apr 12, 2024, 4:40 PM

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ohk!

floral flume Apr 12, 2024, 4:40 PM

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You should assume it is compromised

pliant void Apr 12, 2024, 4:40 PM

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got it

floral flume Apr 12, 2024, 4:40 PM

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I would follow this guide immediately: https://docs.stripe.com/keys#rolling-keys

pliant void Apr 12, 2024, 4:42 PM

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ok, it was test mode

floral flume Apr 12, 2024, 4:42 PM

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Essentially. anyone with your secret key can do pretty much anything with your account through the APIs. Even change which bank account it pays out to

pliant void Apr 12, 2024, 4:42 PM

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understood

floral flume Apr 12, 2024, 4:43 PM

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Even in Test mode, malicious actors can make your life VERY difficult

pliant void Apr 12, 2024, 4:43 PM

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ok, will do

floral flume Apr 12, 2024, 4:43 PM

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What you can share, and I would appreciate, is a Confirmation Token ID.

pliant void Apr 12, 2024, 4:44 PM

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ok

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ok, done

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now, what should we do regarding the issue we are getting?

floral flume Apr 12, 2024, 4:45 PM

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Could you share a Confirmation Token ID here please

pliant void Apr 12, 2024, 4:46 PM

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from where I can get this?

floral flume Apr 12, 2024, 4:46 PM

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Your PHP code where you create the Connection Token. Log the ID and paste it here please

pliant void Apr 12, 2024, 4:47 PM

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ok, I need more time for this. can we do that tomorrow?

floral flume Apr 12, 2024, 4:50 PM

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Our Discord server is for real-time chats. We archive threads after some period of inactivity. You are welcome to come back here but you will likely be interacting with someone else who will need to get familiar with your situation. If handling real-time chat is difficult, and this situation may require some additional debugging, we recommend writing in to Support https://support.stripe.com/contact

When writing in to Support it is very important to be as detailed as possible, with clear examples of the code you are using (both PHP and iOS) and a clear description of the problem.

pliant void Apr 12, 2024, 4:50 PM

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everything works from web, using key in

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getting issue on iOS side when we use Termial Simulated

floral flume Apr 12, 2024, 4:51 PM

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Your web-based approach is correctly setting the Stripe Account header. The failure from the iOS SDK indicates that is where the account is not being set

pliant void Apr 12, 2024, 4:51 PM

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ok, go through in detail on iOS code, and raise another help requiest if required

floral flume Apr 12, 2024, 4:52 PM

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Yup! And it's fine if you don't have time to do a real-time chat. In that case we would recommend Support.

pliant void Apr 12, 2024, 4:53 PM

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I prefer realtime chat, You people are more technical 🙂

floral flume Apr 12, 2024, 4:54 PM

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If you provide enough technical detail in your initial question to Support, those get routed to us anyway. You just need to provide enough clear details that the Support agents know it's for us.

pliant void Apr 12, 2024, 4:54 PM

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ok, sure, will do

pseudo cometBOT Apr 12, 2024, 5:15 PM

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#eat_terminal-connect