#miw8814_error

1 messages ยท Page 1 of 1 (latest)

tall quailBOT
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jaunty meteorBOT
primal bloom
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Hello

marble flame
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Heya

primal bloom
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This is for a custom domain?

marble flame
primal bloom
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Hmm who is your hosting provider?

marble flame
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AWS

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I have the record in Route53, its been there for at least 4 years ๐Ÿ˜„

primal bloom
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Custom domain for Stripe Checkout? Or for emails?

marble flame
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For emails

primal bloom
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And you don't have strict SPF alignment, right?

marble flame
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No

primal bloom
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Alright well I agree, everything looks correct to me and the DNS/TXT/CNAME checks seem to be passing via online tools. We aren't experts in custom email verification here as we really just focus on the API so the next step is to report this to our Support team via https://support.stripe.com/contact/login so they can dive into this with our Engineers more deeply for why your domain isn't verifying.

marble flame
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Ok, I have, they've escalated it too - thanks for the help though ๐Ÿ™‚