#akroma_error

1 messages ¡ Page 1 of 1 (latest)

echo pendantBOT
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ancient onyxBOT
dawn hornet
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Hello! The platform account that is making the request (acct_1DttDZK0YRm1jRFD) doesn't have the necessary permission, hence the error

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The successful request is made by a different platform (acct_1DjBfvDhc9AczrK4) which does have the necessary permission

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Because these are Connect related requests the permissions needs to be applied to the platform correctly

ancient onyxBOT
heavy bluff
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ok I would expect that the permission was checked against the connected authorized account: acct_1JkE75Epffh9CEHx and not the one which perform the request

dawn hornet
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Seems reasonable to expect that, but that's not how it works in Connect scenarios. The 'permission' needs to be applied at the platform level

heavy bluff
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ok do you think we could enable this ability to create setup intent with verification: skip for acct_1DttDZK0YRm1jRFD ?

tropic pilot
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Hi for those kinds of things (enabling features for accounts), you'll need to write into our support team

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https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support site provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

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We just answer questions about the api in here

heavy bluff
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ok thanks I think there is already a support ticket for that but I am not in the loop

tropic pilot
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Gotcha. They should get it handled through that then

heavy bluff
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they said it was enbabled this morning but it appears it is not, so I went here because I was a bit desperate. Anyway thanks for your time

tropic pilot
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I see. I'd just follow up in the ticket, explaining that it needs to be applied to acct_1DttDZK0YRm1jRFD