#manic_balantransaction-fees

1 messages ¡ Page 1 of 1 (latest)

fair coralBOT
#

👋 Welcome to your new thread!

⏲️ We'll be here soon! Typically we respond in a few minutes, but sometimes we might take a bit longer if the server is busy or if you have a particularly tricky question.

⏱️ We close idle threads, which makes them read-only. Once a thread is closed it won't be reopened, but you can always start a new thread if you have another question.

🔗 This thread will always be available, even after it's closed. You can find it again using Discord's search, or you can save this link: https://discord.com/channels/841573134531821608/1228040275256016937

📝 Have more to share? Add more details, code, screenshots, videos, etc. below.

pastel galeBOT
#

Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.

round condor
#

The description is just Billing (2024-03-20): Subscriptions so i'm wondering if this is just an account level bill that's not associated with users at all but just wanted to confirm

gilded spear
#

The type is billing_invoice_payment

#

But unfortunately I am not able to see much beyond that

round condor
#

the type on the balance transaction?

#

i'm getting stripe_fee from the API

#
{
      "id": "txn_1OwfnODl7puKas71oITrx56T",
      "object": "balance_transaction",
      "amount": -105,
      "available_on": 1711005134,
      "created": 1711005134,
      "currency": "usd",
      "description": "Billing (2024-03-20): Subscriptions",
      "exchange_rate": null,
      "fee": 0,
      "fee_details": [],
      "net": -105,
      "reporting_category": "fee",
      "source": null,
      "status": "available",
      "type": "stripe_fee"
    }
gilded spear
#

Hmmm.. I see a different type value when I examine it

round condor
#

this is what's being returned from stripe.balanceTransactions.retrieve in the node library

gilded spear
#

This does appear to be a fee transaction due to the use of Stripe billing. Unfortunately Fees aren't something we are expert in here

round condor
#

okay, just wanted to make sure it wasn't associated to a specific customer

gilded spear
#

Not that I am able to see. If you wanted further details on these fees, I would recommend reaching out to Support https://support.stripe.com/contact. They have specialists for these types of inquiries.

fair coralBOT