#t0dd_best-practices

1 messages ¡ Page 1 of 1 (latest)

junior dirgeBOT
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rapid hawkBOT
wintry minnow
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Not sure how it effects churn stats/metrics, but it's possible that there will be some issues with the customers' banks declining payments. It's really hard to know though. They may see a different price/billing schedule and flag it as suspicious

robust moss
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What if we use the same price and billing schedule?

wintry minnow
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Hard to know

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Because this is all up to the banks

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If they notice anything different, issues are possible

robust moss
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Are there any guides / docs on migrating subscriptions? Couldn't find anything. Should we avoid doing this altogether?

wintry minnow
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Which covers updating the subscription object rather than cancelling and recreating

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You won't be able to do ^ if you are moving to a metered billing approach though

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Actually I might be wrong about that. Was able to update a subscription to a tiered price via the dashboard just now. Juggling multiple threads, so I can test via the api in a bit

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But recommend trying the above upgrade approach in test mode to make sure it works with your specific use-case/integration

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Yeah I was able to just update the existing subscription to use a tiered price. Recommend trying it yourself in test mode.