#zyad7996_api
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leaden mica
Which element do you use on stripe-react for Apple Pay? Payment Element, Express Checkout Element or Payment Request Button?
copper dust
Payment Element
As you can see in the screenshot I sent, in mobile, I am able to change that circled text via the merchantDisplayName parameter.
leaden mica
Thanks for checking. I'm checking if merchant display name is supported in Payment Element on web
copper dust
Yeah, I wasn't able to find any way to do it. If it's not supported, this would be very important to many Stripe customers that operate in marketplaces, and it would be helpful if it could be prioritized.
leaden mica
Upon checking, web elements don't support setting the merchant display name
copper dust
Ok, and what is going to be done about this? This is an extremely important feature. Is there a workaround? Is it going to be worked on or supported? How are we going to solve this issue for customers?
leaden mica
What does the merchant name display on the Apple Pay interface?
It should display connected account name even though merchant display name can't be set
copper dust
I am gathering the screenshots. One second
cursive depot
I believe the profile name can be used as a DBA on the connected account to render in the payment sheet. But I don't know for sure https://docs.stripe.com/api/accounts/create#create_account-business_profile-name
leaden mica
Can you also share the connected account ID (acct_xxx) as well?
copper dust
In this example, the connected account name is "Platter", which is a parent organization. The shop name however is "Greek Pita", which is what should be displayed on the Apple Pay. On mobile, it correctly says "Greek Pita", which is set in merchantDisplayName. On web, it says "Platter", which is the connected account's name.
copper dust
I believe the profile name can be used as a DBA on the connected account to rend...
This is true, but it's not a practical solution, since it's usually seperate from the store name in our case. We have a set of restaurants that use our platform to collect payments from their customers via their websites. Our restaurants would like their restaurant name to be displayed in the payment sheet which is more often than not, very different that the information in their connected accounts.
cursive depot
The profile name is separate from the legal operating name
copper dust
The merchantDisplayName fully solves this issue, but for whatever reason, it cannot be set in the Elements UI?
cursive depot
I think it may align with the needs you're looking for
copper dust
Perhaps, but since we use Standard accounts, you'd be asking us to ask all of our merchants to go update this information themselves which is, again not practical.
copper dust
Yes, existing accounts. The bigger question is that it seems you already support this functionality in merchantDisplayName, it just needs to be propogated down from the Elements component, which seems like the more ideal solution?
leaden mica
Thanks for sharing the information. I'm afraid the Elements on web doesn't support overriding the merchant display name for your use case. Can I suggest you writing to Support https://support.stripe.com/contact, so that they can share the feedback to relevant team?
copper dust
We'd also have to somehow warn restaurants that whatever they put in the DBA field is what will be shown to their clients, which would be tricky for sure.
copper dust
Thanks for sharing the information. I'm afraid the Elements on web doesn't suppo...
This is very much not helpful. That link says to talk in this discord for technical questions.
leaden mica
I understand that the link may be confusing. This channel is for technical integration questions of existing features. For new features, our Support will be able to help and escalate to the relevant team
copper dust
I'm not really sure where to write to stripe support from. Is this not something you guys can escalate? All the links are extremely generic.