skar_setupintent-3ds | Stripe Developers | Page 1

topaz coyoteBOT Apr 10, 2024, 10:29 PM

#

👋 Welcome to your new thread!

⏲️ We'll be here soon! Typically we respond in a few minutes, but sometimes we might take a bit longer if the server is busy or if you have a particularly tricky question.

⏱️ We close idle threads, which makes them read-only. Once a thread is closed it won't be reopened, but you can always start a new thread if you have another question.

🔗 This thread will always be available, even after it's closed. You can find it again using Discord's search, or you can save this link: https://discord.com/channels/841573134531821608/1227747358284972073

📝 Have more to share? Add more details, code, screenshots, videos, etc. below.

plain cipherBOT Apr 10, 2024, 10:30 PM

#

torn rampart Apr 10, 2024, 10:30 PM

#

@sick jolt yep it can definitely happen. We don't always know if a card will need 3DS during SetupIntent so you have to plan for this and then get the customer back on session.

#

skar_setupintent-3ds

sick jolt Apr 10, 2024, 10:31 PM

#

Ok thanks. If the customer has say a scheduled subscription which charges them monthly, do we know if they will need to be asked for 3d secure each month, or is only one necessary?

#

In the former case id rather they just register a different card to reduce friction down the line

torn rampart Apr 10, 2024, 10:32 PM

#

impossible to know for sure, it depends on a lot of different factors, but most likely only asked once and then future off session payments work

sick jolt Apr 10, 2024, 10:34 PM

#

Ok makes sense. If someone starts getting bombarded with 3d secure requests, could they in theory contact their bank to make an exception for a certain vendor?

torn rampart Apr 10, 2024, 10:34 PM

#

not sure honestly that would be up to each bank

sick jolt Apr 10, 2024, 10:35 PM

#

Ok btw our current approach is to just treat off session 3d secured as failed payments and have them use a different card, hasn’t caused too many problems form what I’ve seen. Does this sound reasonable or should we really move forward with 3ds.

torn rampart Apr 10, 2024, 10:37 PM

#

If I were you I'd basically get them back on session and have them attempt to pay the underlying PaymentIntent for that Invoice that had a failed payment really

#

like it doesn't matter if they enter a new card, the same one, or something else, as long as they pay

sick jolt Apr 10, 2024, 10:39 PM

#

Yea ok makes sense. They’ve always been able to pay thus far so I’ll stick with our current handling for the time being. Thanks

#skar_setupintent-3ds