#dom_unexpected
hot mirageBOT
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icy gazelleBOT
viral echo
Hey
Here is the stripe logs. I will look for the paymentIntentId in this but maybe you can see it faster than me.... Checking now
🙂
drifting musk
found one in your log: pi_3P3xoODKxcuyHS0l1NSsYrRS
viral echo
pi_3P3xoODKxcuyHS0l1NSsYrRS
Yeah
This is the actual native log after the payment is cancelled: Error (read): readCancelled
[StripeTerminal] l scope=SCPAppleBuiltInReaderAdapter event=appleBuiltInReader_didFailToPerformTransaction logpoint_level=info account=acct_1GVbDtDKxcuyHS0l app_id=com.givestar.charitygo error=The_operation_couldn-t_be_completed._- SCPAppleBuiltInReaderErrorDomain_error_39. error_code=39 error_domain=SCPAppleBuiltInReaderErrorDomain last_request_id=req_z3NVRkND3Cj9jx reader=tmr_FhHpDgRA4jZS4Q sdk_version=3.4.0 time=1712742686194
drifting musk
thanks for the detailed information! unfortunately I'm not sure. I would recommend asking Stripe support directly, since they'll have more time to investigate. make sure to include all relevant information in your question (logs, obejcts IDs, etc.).
https://support.stripe.com/contact