#dan_api

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normal mesaBOT
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eager pilotBOT
silent geode
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When you say new, are you referring to the first payment? As the first payment was even longer than 7 days, one of our connect accounts has done a lifetime of ยฃ1,030 since the 20th March and they've had 3 seperate payouts but they still seem to be on a 7 day payout. One of our compeitiors manages to get the money into the connect account's bank account the next day.

dusty timber
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Gotcha. Yeah I was referring to first payment.

Hmm I'd recommend working with our support team about this as they're more familiar with payout related stuff and they can help narrow down on what's causing this delay

silent geode
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I thought this was support? Sorry, how do I contact them?

dusty timber
silent geode
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Ok, thanks Hanzo

dusty timber
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NP! ๐Ÿ™‚ Good luck