#mike_paymentintent-sfu

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drifting dewBOT
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finite sealBOT
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primal raven
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For the shape of the problem you describe though, you need to ensure you have attached a payment method to a customer before using it for payment the first time

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If you can share how you initially set up & store your payment method, I may be able to offer guidance

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Or a specific example of the error you described

ashen hearth
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Ah, I've got that many windows open, I may have grabbed the wrong one. Let me check what I've got going on...

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Ok, that one I sent was when the PI is created. This is the one when the customer has gone through the motions with the webelement to pay, and the PI success is returned to us. It contains the payment method, and the customer id. evt_3P3c5KJk75hPCxYy0ZTBpSa7.

ashen stream
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Hi @ashen hearth apologies for the delay. My teammate needed to step away, I'm catching up and will take a look at that Event.

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It looks like that happens because the Payment Intent you used did not use the setup_future_usage parameter to prepare the Payment Method for future usage. You'll want to set that parameter based on how you plan to charge those Payment Methods in the future, whether the customer will be on_session or off_session for those payments.

tardy steppe
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mike_paymentintent-sfu

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๐Ÿ‘‹ Taking over as the server is quite busy and I'm next on shift! Let me know if you have more questions about this @ashen hearth

ashen hearth
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Hello all. No problem. I shall double check that value, though I thought I'd already set it as off_session. I'll re-ceck it tomorrow - thanks!