#ali_code

1 messages ¡ Page 1 of 1 (latest)

wary juniperBOT
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silver ibexBOT
lusty patrol
rich girder
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oh thnax, i have another question. I have set free trial for one of the prices of a product but users can change plan and still use free trial. how can i prevent user from doing this?

lusty patrol
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So you don't want customers to swich plan when they are still on trial?

rich girder
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no no, actually i want to doing that you said later but for now i have this problem: i set free tial for 30 days price like this:

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if discord let me upload the image...

lusty patrol
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Or can you tell me what you want to achieve?

rich girder
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I want to disable the toggle on the Checkout page that allows the user to change the plan being purchased. because this toggle applies free trial on another price

lusty patrol
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So basically you want to remove it?

rich girder
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exactly

lusty patrol
rich girder
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thank you very much!

rich girder
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i checked my price but i dont have any upsells But that toggle is still there

lusty patrol
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You mean you removed the upsell but you still the toggle in checkout page?

rich girder
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yes, in fact i didn't have upsell from the beginning

lusty patrol
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Hmm that's strange

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This is going to require a bit more investigation. Sorry to redirect you, but can you write in to https://support.stripe.com/contact/email with the information that you provided. We'll respond via email/ticket after looking into it further.