#optout_docs

1 messages ยท Page 1 of 1 (latest)

ionic stumpBOT
#

๐Ÿ‘‹ Welcome to your new thread!

โฒ๏ธ We'll be here soon! Typically we respond in a few minutes, but sometimes we might take a bit longer if the server is busy or if you have a particularly tricky question.

โฑ๏ธ We close idle threads, which makes them read-only. Once a thread is closed it won't be reopened, but you can always start a new thread if you have another question.

๐Ÿ”— This thread will always be available, even after it's closed. You can find it again using Discord's search, or you can save this link: https://discord.com/channels/841573134531821608/1226882219382145076

๐Ÿ“ Have more to share? Add more details, code, screenshots, videos, etc. below.

thorn echoBOT
#

Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.

past shuttle
#

Hi there ๐Ÿ‘‹ what type of Connected Accounts are you working with in your integration?

limpid stirrup
#

custom

past shuttle
#

I believe that information should still be available then. Do you hvae more context about what you're trying to do and the behavior you're seeing? The only thing readily coming to mind is maybe we suppress it if you're using testmode keys.

limpid stirrup
#

yes i am using testmode keys, maybe I am not using the proper name, what I need is the company identification number, I am not sure if that's the tax_id or the registration_number but either way I am not able to get that

past shuttle
#

Let's take a step back. What have you done? Did you create a testmode Custom Connected Account, walk it through the onboarding process, and are now trying to retrieve details about that same account?

limpid stirrup
#

yeah I have created some testmode custom connected accounts, after account creation I need to get some data from the account. for business type individual I need date of birthday and name, while for business_type company I need the company id or company registration number, I can get the informations I need for business type individual but the comopany id is not shown in the retrieve response for business type company

#

I did the onboarding via url created with the account link api

past shuttle
#

What properties are you trying to retrieve/inspect? What do you see when you retrieve the account object and log its entirety?

limpid stirrup
#

i am trying to retrieve the company identification number, not sure under which field it should be but i don't see it, I can see other informations such as address/name/structure of company

#

but I guess thatt's not possible to view that due to privacy reasons/information to sensible

past shuttle
#

You said you're able to find this for individuals, can you tell me what field you look at for that?

limpid stirrup
#

for individual i just need name and date of birthdate

#

and i was able to get these infos

#

from the retrieve endpoint

past shuttle
#

Sorry, I was trying to ask what specific field you looked at on the Account object for individuals that you can't find for company, to see if I can help find the associated field for companies.

limpid stirrup
#

but you can confirm that it's not possible to view this value right

#

that being company.registration_number or company.tax_id

past shuttle
#

Hm, I thought it was visible for Custom Connected Accounts.

limpid stirrup
#

that would be helpful for me since otherwise I need to ask on my own site after onboarding to put again that id

#

but I don't see a way to get it from stripe

past shuttle
#

Are you able to paste the full contents of a company account object from your testing?

limpid stirrup
#

{
"address": {
"city": "business city",
"country": "business country",
"line1": "business address line 1",
"line2": null,
"postal_code": "business postcode",
"state": "business state"
},
"directors_provided": true,
"executives_provided": true,
"name": "busines name",
"owners_provided": true,
"structure": "private_corporation",
"tax_id_provided": true,
"verification": {
"details": null,
"details_code": null,
"document": {
"back": null,
"details": null,
"details_code": null,
"front": null
},
"status": "verified"
}
}

this is the company object,

past shuttle
#

I'm really sorry, I was mistaken. It is expected to not be able the tax or ID numbers that were provided.

limpid stirrup
#

ok thank you for your help, you can close the thread

thorn echoBOT