saymicky_api | Stripe Developers | Page 1

fallen lavaBOT Apr 4, 2024, 1:00 PM

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devout stratusBOT Apr 4, 2024, 1:00 PM

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upbeat thorn Apr 4, 2024, 1:01 PM

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Hello there, we only focus on supporting the API directly here. We really don't know anything about these connectors. Fortunately there is a part of our Support team that focuses on them so you'll want to reach out to https://support.stripe.com/contact/login and they can help you with this.

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My only guess here is to check the API version on your account

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Starting with 2023-08-16 automatic payment methods were enabled by default: https://docs.stripe.com/upgrades#2023-08-16

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So it is possible that if you are on an older version then that is causing the error

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But really I can't say for sure

stable timber Apr 4, 2024, 1:12 PM

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thank you so much for your help, I will check this out with Stripe support. It seems we're using an old API version.

upbeat thorn Apr 4, 2024, 1:13 PM

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Gotcha. I'd try upgrading that (as long as you don't have anything running in production that would break from an upgrade)

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But yeah also checking with Support is the right thing to do

#saymicky_api