#jmr21941_unexpected

1 messages · Page 1 of 1 (latest)

short galleonBOT
#

👋 Welcome to your new thread!

⏲️ We'll be here soon! Typically we respond in a few minutes, but sometimes we might take a bit longer if the server is busy or if you have a particularly tricky question.

⏱️ We close idle threads, which makes them read-only. Once a thread is closed it won't be reopened, but you can always start a new thread if you have another question.

🔗 This thread will always be available, even after it's closed. You can find it again using Discord's search, or you can save this link: https://discord.com/channels/841573134531821608/1225194470501384212

📝 Have more to share? Add more details, code, screenshots, videos, etc. below.

sweet cliffBOT
#

Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.

fleet reef
#

Hello! Do you have a payment intent or other object ID I can take a closer look at>

hexed steeple
#

yes: pm_1NlhIwC5mBqzqZqd5t2K5Qdt

#

pi_3P1bBVC5mBqzqZqd0UTttv0K

fleet reef
#

👍 I'm looking - I'm seeing some weird things in the logs, but haven't pinpointed what the issue could be yet

hexed steeple
#

sounds good thanks

fleet reef
#

Actually - can you give me a bit more detail on "the pop window for capturing payment details gets stuck at processing"

#

Do you have a screenshot/video showing what you see? When you open the console do you see any errors there?

hexed steeple
#

yes there are some errors in the console

fleet reef
#

what are the errors you see in the console?

hexed steeple
#

This is on the pop window itself:

image.png
#

Tried again, got different errors:

image.png
fleet reef
#

Hmm.... I'm not sure what this could be and I can't reproduce because Amazon Pay is in beta - I'm even more confused because the specific Payment Intent you shared with me wasn't actually using Amazon Pay at all

#

I'd recommend writing into support (https://support.stripe.com/contact) and having them direct you to the folks in charge of the Amazon Pay beta so they can take a closer look

hexed steeple
#

ok will do, thanks

short galleonBOT