#marboy_unexpected

1 messages ¡ Page 1 of 1 (latest)

dark jackalBOT
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quiet zodiacBOT
grand gyro
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Can you share with me the video?

twin crane
grand gyro
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What's the PaymentIntent ID?

twin crane
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sorry. what do you mean?

grand gyro
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Are you a customer who is trying to pay on a website that uses Stripe to accept payments?

twin crane
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I will be the paying customer.

grand gyro
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Ok, you should reach out to the merchant in this case.

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This discord channel is for Stripe users (aka merchant) to discuss technical integration.

twin crane
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Will sellers selling on Stripe be able to resolve this issue with the capture system?
I think they are just customers using Stripe's services.

grand gyro
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You can ask them to reach out to Stripe (https://support.stripe.com/contact/email) with the PaymentIntent ID, so that we can investigate further.

Contact Us | Stripe: Help & Support

Find help and support for Stripe. Our support site provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

twin crane
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got it. Thank you for your response.