#steve_unexpected
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tired karma
Hello! Can you provide more context? Where are you experiencing this issue?
tight plaza
upon signup
right after scanning the ID and getting the 3 selfies
I'm happy to jump on a zoom if that's helpful
tired karma
When signing up for Stripe you mean?
tight plaza
Yes, we're integrating Stripe Identity to scan IDs upon signup
Then later in the sign up flow we ask them to link their stripe account
which also has an issue it appears
tired karma
I wish I could help, but this chat is focused on developers and technical questions. Our support team will be able to assist you with questions or issues about the onboarding flow better than I can: https://support.stripe.com/contact/email
tight plaza
sir, you haven't even tried
it's a technical question
I'm happy to go over the code with you
tired karma
Sorry if I misunderstood. So your code is throwing an error, or it's just behaving in an unexpected way?
tight plaza
Stripe is throwing an error
tired karma
What's the error?
tight plaza
we'll start with what I think is the easier one. when I set a ticket price at more than $0.50, it gives me an error saying it needs to be more than $0.50
Error: The Checkout Session's total amount due must add up to at least $0.50 usd
tired karma
The issue there is that you're trying to use an amount below our minimum amounts: https://docs.stripe.com/currencies#minimum-and-maximum-charge-amounts
tight plaza
I don't think you're paying attention
I said I set the ticket price at more than $0.50, ie: $1.00 or $2.00 and it's giving me that error when I try to checkout as a guest
tired karma
Can you give me an example request ID showing that error, or an example Checkout Session to look at? Here's how you can find a request ID: https://support.stripe.com/questions/finding-the-id-for-an-api-request
It's likely the amount you think is being set isn't actually being set, or the total amount is being reduced by a discount or something.
That does not help. That's not a Stripe UI. What's the underlying source of that error? There's likely an API request that returned an error behind the scenes, and that API request should have a request ID you can share.
tight plaza
See where it says Loading? when things are working that turns into a button to check out with Stripe
and this error is happening before that button populates, but it is a Stripe error
tired karma
Right. That's why I'm asking you for a Stripe request ID, so I can help you debug and solve the issue.
But I can't help if I can't see what's happening at the API/code level.
tight plaza
this probably is the issue...but what do I do to resolve it?
tired karma
What you do to resolve it is you provide me with the request ID showing the error so I can see what's going on.
Why are you so reluctant to provide the information I need to help you?
Also, this is a public server, not sure if you want that screenshot public?
tight plaza
I didn't realize that. And I'm not reluctant I'm just not sure where to find the request ID
POST /v1/checkout/sessions
Status
400 ERR
ID
req_Hb3hOlxW3XGtZV
Time
4/2/24, 6:08:37 PM
IP address
54.92.198.32
API version
2023-10-16
Source
Stripe/v1 NodeBindings/14.18.0 bash-app/0.0.2
Idempotency
Key — stripe-node-retry-bf3df473-916f-430b-8a72-ee1cc482f2a5
tired karma
The support article I linked to above explains where to find them.
tight plaza
are these ok to post here
tired karma
Yeah, that info is fine to share here.
req_Hb3hOlxW3XGtZV is the request ID. Looking...
You set unit_amount to 14 here, which indicates 14¢. That's far below the 50¢ minimum amount. Amounts in the API are always, unless specified otherwise, in the smallest currency unit. If your intent is to charge $14 here you need to specify 1400.
You should be able to view this request in your Dashboard here: https://dashboard.stripe.com/logs/req_Hb3hOlxW3XGtZV
tight plaza
that's so weird...I definitely didn't input 14
I initially put $1.00
Then I tried $2.00
tired karma
I don't know what to tell you. The Node code you're using set the unit_amount to 14 in this request.
tight plaza
ok strange...I appreciate the feedback
another error my friend got is this
error: undefined is not an object (evaluating 'c[n][r]')
is this stripe?
tired karma
Impossible to say. That sounds like a JavaScript error coming from minified code. I doubt it's Stripe, but I can't say for sure without more details and context.
tight plaza
ok. I also got this issue: TypeError: Cannot read properties of undefined (reading '0')
probably not stripe, right?
tired karma
Probably not, no.
tight plaza
ok thanks
tired karma
Happy to help!