#zetsuman_docs
pale sierraBOT
👋 Welcome to your new thread!
⏲️ We'll be here soon! Typically we respond in a few minutes, but sometimes we might take a bit longer if the server is busy or if you have a particularly tricky question.
⏱️ We close idle threads, which makes them read-only. Once a thread is closed it won't be reopened, but you can always start a new thread if you have another question.
🔗 This thread will always be available, even after it's closed. You can find it again using Discord's search, or you can save this link: https://discord.com/channels/841573134531821608/1224735631221981276
📝 Have more to share? Add more details, code, screenshots, videos, etc. below.
wispy arrowBOT
livid kindle
Hi there 👋 I believe that limitation may depend on how you have structured your flow. Since you mentioned working with Custom Connected Accounts, are you using our recommended approach of leveraging a Destionation Charge flow pattern with those type of accounts?
solemn pond
As I know we should use on_behalf_of parameter. But as I see I should use Destination charge with bank transfers. Am I correct?
livid kindle
on_behalf_of is a variant of a Destination Charge flow, yes. In that case I believe the limit is enforced for all traffic in your platform. That's because with Destination Charges, the payment processing all occurs on your Platform account (then the funds are transferred to the Connected Accounts), so the VBANs should all be getting created on that account as well.
That's a limit I'm not too familiar with though, so it may be worth double checking my understanding with our Support team to ensure I'm not mistaken:
https://support.stripe.com/?contact=true
solemn pond
So another question, could I create destination charges with on_behalf_of param by default and using a Direct charges for bank transfer payments?
livid kindle
I wouldn't
Mixing charge structures is going to make things very complex, and we generally strongly discourage using Direct Charges with Custom Accounts.
solemn pond
Ok, I have another question related to bank transfers. Could I ask here or create a new thread?
livid kindle
Here
solemn pond
If customer will overpay some bank transfer payment, additional funds would be added to his cash balance. As I see in docs, good practice is return funds to customer.
Question is could I make custom refund flow? I mean create some form with Stripe.JS to collect users data and return funds to him?
livid kindle
My understanding is no. That we will return the funds to the bank details we have unless they're incorrect/incomplete, then we'll reach out to the customer directly to get that information.
https://docs.stripe.com/payments/customer-balance/refunding
solemn pond
ok, thank you