artazasameen_docs | Stripe Developers | Page 1

wanton masonBOT Apr 2, 2024, 10:11 AM

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potent kiln Apr 2, 2024, 10:13 AM

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hi there!

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can you share the request ID (req_xxx)? you can find it here https://dashboard.stripe.com/test/logs

arctic pelican Apr 2, 2024, 10:16 AM

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Here is the request_id: req_P4i0JCYDBKDWOY

potent kiln Apr 2, 2024, 10:20 AM

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thanks! I think you need to contact Stripe support so they can change the configuration of your account. you can contact them here: https://support.stripe.com/contact

arctic pelican Apr 2, 2024, 10:20 AM

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I can't change it myself ?

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Can you please tell me what does this messege mean:

9:Because your account is a connect platform, you cannot choose the public distribution at this time.

potent kiln Apr 2, 2024, 10:23 AM

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no, you'll need to contact Stripe support so they can share your paltform settings, and that error message should disapear.

#artazasameen_docs