#akashpatil7596_api
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livid pike
When updating the subscription, Stripe will charge to the default payment method that saved onto the subscription automatically
I'd recommend giving a try using test clock in test mode: https://docs.stripe.com/billing/testing/test-clocks
flint mantle
hmm, Okay but Do I have to delete the old subscription item?
livid pike
If you update the subscription item directly with the guide here https://docs.stripe.com/billing/subscriptions/upgrade-downgrade#changing, you don't have to delete the old subscription one as it'll be updated to the new price
flint mantle
If I use this method, it will delete the old subscription item and apply new, right?
livid pike
Yes! It'll delete the old price and add new price
flint mantle
Okay, I still have one query left.
If I upgrade from basic tier - 19.99$/month to premium tier - 999.99$/year, the stripe will automatically calculate the difference amount and charge for that.
But If I downgrade from premium tier - 999.99$/year to basic tier - 19.99$/month, in this case I want to cancel the premiun tier at the period end, and as soon as the period ends, the basic tier subscription cycle starts running, I don't know if that's possible or not? can you tell me?
livid pike
If you only want to downgrade the plan after the current cycle ends (not immediate), it's possible using Subscription Schedule to schedule future downgrade after the current period ends: https://docs.stripe.com/billing/subscriptions/subscription-schedules/use-cases#downgrading-subscriptions
flint mantle
No I want to downgrade the subscription from premium to basic, but only the subscription cycle will start at the specific date.
livid pike
Same Subscription Schedule integration guide can be used: https://docs.stripe.com/billing/subscriptions/subscription-schedules/use-cases#changing-subscriptions
You can specify the timestamp when the cycle of premium plan should end using phases.end_date, then start basic plan
flint mantle
I don't understand the document you shared
First I create a subscription schedule with my existing subscription,
Then in the stripe.subscriptionSchedules.update what is the phases? what does it do? what is iterations ? am I creating new price?
Hello
livid pike
Thanks for waiting! Discord is busy now and will take time to reply
Phase is how you want a price to be configured in each cycle. For example in phase[0], it'll be configured to the current premium plan whereas phase[1] will be the basic plan. After each phase ends the specified timestamp, it will turn into the next phase with new changes
You can either choose iteration (how many cycle) or end_date (specific timestamp) on you would like to end this specific phase
flint mantle
Okay, forget it, this flow seems bit crucial.
I just want to do this:
If a customer downgrade from premium to basic tier, the amount will get refunded to the customer. what is the API for refund?
And here is my question, if premium plan is 999.99 $ and user used it for six months then the amount that has to refund is 499.99. So will stripe calculated this automatically, or do I have to calculate it manually?
livid pike
This is how you can refund the credit balance after downgrading the subscription plan: https://support.stripe.com/questions/refunding-credit-balance-to-customer-after-subscription-downgrade-or-cancellation
flint mantle
Actually I need an API which I can use to refund the customer
The refunded amount will directly goes to customer's payment method, right?
livid pike
After the subscription is downgraded, the fund will go to customer's credit balance. Refund API (https://docs.stripe.com/api/refunds/create) will be used to refund the amount and additional step is required to reset the customer's credit balance to 0. This guide provide step-by-step guide on how to do it: https://support.stripe.com/questions/refunding-credit-balance-to-customer-after-subscription-downgrade-or-cancellation
It's not only about refund, but also resetting the customer balance. If the customer balance is not reset, the next invoice will be $0.
The refunded amount will directly goes to customer's payment method, right?
Yes
flint mantle
Wait Wait
Once the subscription is downgrade the refund amount will goes to customer's credit balance. and at this stage the customer won't get any money.
But I have to refund the credit balance to customer to send the money to customer's bank account, right?
For this which API or webhook I have to use?
livid pike
Yes! Have you checked the guide above? It shared the Refund API information to be used
Click on the blue refund which you will lead to you the Refund API: https://docs.stripe.com/api/refunds/create
flint mantle
Yes I got it, So the downgrade of plan won't give customer their money but create a credit, I have to run the refund API for customers to get their money in their banck account
livid pike
Yes, you're right!