#marc-andrew_error

1 messages ¡ Page 1 of 1 (latest)

prime schoonerBOT
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abstract oyster
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See images for examples of the customers and various payment retries.

aI4AAAggggAACCCCAAAIINEiAENgxqKoCCCAAAIIIIAAAggggAACZQsQ4stuf2qPAAIIIIAAAggggAACCCDQIAFCfIMai6IigAACCCCAAAIIIIAAAgiULUCIL7v9qT0CCCCAAAIIIIAAAggggECDBAjxDWosiooAAggggAACCCCAAAIIIFC2ACG7Pan9ggggAACCCCAAAIIIIAAAg0SA9NVeY3VpId4AAAAABJRU5ErkJggg.png image.png image.png image.png
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Some example request IDs:
req_sO4Uw4aWu8ZG9v
req_Hz9mbhX8b0Z9lA
req_UxeCfA6jzCbcHx

proper phoenixBOT
glad surge
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Let me take a look at these charges.

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This is going to require a bit more investigation. Sorry to redirect you, but can you write in to https://support.stripe.com/contact/email with the information and example PaymentIntent that you provided. We'll respond via email/ticket after looking into it further.

Contact Us | Stripe: Help & Support

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Can you let me know once you sent the email to support? so that I can put some notes on it.

abstract oyster
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Hi Jack,
I've emailed support about this issue, thanks for looking into it.