#ang3lkar_currency-limit
umbral anchorBOT
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elfin rootBOT
dark swan
From what I can see from our internal logs, cards weren't available because the amount was higher than ¥99,999,999. In general our limit is twelve 9s of the currency's smallest unit
The only limit to the maximum amount you can charge a customer is a technical one. The amount value supports up to twelve digits for IDR (for example, a value of 999999999999 for a charge of 9,999,999,999.99 IDR), and up to eight digits for all other currencies (for example, a value of 99999999 for a charge of 999,999.99 USD).
https://docs.stripe.com/currencies#minimum-and-maximum-charge-amounts:~:text=The only limit,of 999%2C999.99 USD
But our limit here seems to be smaller. I am assuming this has somthing to do wth JPY being a zero-decimal currency. Will look in to this and get back to you
https://docs.stripe.com/currencies#zero-decimal
I am not finding a doc about how zero-decimal effects this but it does look like ¥99,999,999 is our charge limit for JPY
Also we have a helpful tool in our dashboard that lets you see why certain payment methods were or were not available for payments of specific amounts and currencies https://dashboard.stripe.com/settings/payment_methods/review
I will make sure we improve this error message though. We should have returned an error about the max JPY amount.
elfin rootBOT
fringe tartan
Hi Pompey, does that mean that we cannot charge amounts larger than ¥99,999,999?
silent imp
👋 hopping in here since pompey has to head out soon
Yes, ¥99,999,999 would be the max you could charge in that currency
fringe tartan
Is there a documentation concerning the ¥99,999,999 limit for JPY?
silent imp
Yes, pompey already sent it to you earlier - https://docs.stripe.com/currencies#minimum-and-maximum-charge-amounts:~:text=The only limit,of 999%2C999.99 USD
fringe tartan
ah, missed that
so there is no workaround for that? because the expected amounts will probably be larger than the limit in our case
silent imp
You can try asking support (https://support.stripe.com/contact) to see if there'a a workaround, but as far as I know there's not way to do this in the public API
fringe tartan
thanks Karbi