#dinesh-kumar_unexpected
glad raptorBOT
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tardy drift
Hello
zinc tigerBOT
winter pasture
hi there!
can you share the request ID (req_xxx) with the error? you can find it here https://dashboard.stripe.com/test/logs
tardy drift
I am getting this message when amount is reverted - "Kclub South 10feb11 00"
what is this message?
winter pasture
that's not a screenshopt from Stripe?
tardy drift
this is message which is got at my phone when i cancelled transaction at stripe
winter pasture
this is not a technical question about the Stripe API, so we cannot really help here. you can try asking Stripe support: https://support.stripe.com/contact
tardy drift
ok
i have one other question
if we are using separate charge, so we taking the amount from any customer and transferred that amount to 2 connectd accounts, so if set any statement_descriptor during charge amount from customer then this descriptor also used when payout done at connected accounts?
winter pasture
no the statement descriptor on the customer charge won't be used when you do the payout on the connected account.
to set the descripot on the payout, you have to explicitely set it when creating the payout: https://docs.stripe.com/api/payouts/create
zinc tigerBOT
tardy drift
ok, one other question i have that- in payment intent there is multiple descriptors like in charge in payment intent object (1) alternate_statement_descriptor (2) calculated_statement_descriptor, and others are (3) statement_descriptor (4) statement_descriptor_suffix
could you tell me the what is different between all these and how these different from each other
sullen berry
calculated_statement_descriptor is the one you want to look at.
tardy drift
at test mode, where i can find this at dashboard?
sullen berry
It's inside the Charge objet, so you would want to look at the Charge object from some webhook event, or call Retrieve PaymentIntent API or Retrieve Charge API
tardy drift
from where i can set this aprt from api
i think we can set default descriptor from stripe dasbboard
but i am unable to find that
during creating charge i have not set this but in payment intent under charge i can see calculated_state_desciptor
sullen berry
Yes every charge will have one calculated_state_descriptor
It's not a settable property
it's the calculated result
tardy drift
from where we set this if ano provided during creating charge?
tardy drift
how we can set static?
sullen berry
From the Doc above it mentions this Dashboard setting https://dashboard.stripe.com/settings/public
tardy drift
there are 2 descriptor i can see in setting
- statement_descriptor and there is 2. shortened desciptor
what is the difference between both?
sullen berry
It's explained in the Doc!
tardy drift
ok thanks'
can you tell me where we can set this static descriptor in connected accounts also?
vivid slate
What type of accounts are you using exactly?
tardy drift
express account
vivid slate
You can either pre-fill it before the account is onboarded: https://docs.stripe.com/api/accounts/update#update_account-settings-payments-statement_descriptor
Or they will probably have a chance to do this during the hosted onboarding.
tardy drift
we can not change this from dashboard?
vivid slate
No, you can't.
tardy drift
ok thanks
vivid slate
Happy to help.