#scif_unexpected
viscid epochBOT
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cunning gorgeBOT
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- scif_docs, 15 hours ago, 31 messages
heady juniper
Can you share the following information, so that I can look into it further?
- The request ID (req_xxx) that you unlink the coupon
- The example coupon ID (co_xxx) and event ID (evt_xxx) for the scenario you described
latent kraken
heady juniper
This is indeed strange. Still looking into it
heady juniper
This is expected. When creating an invoice without coupon in https://dashboard.stripe.com/test/logs/req_0AZ1vbXXTyjpwU, the redemption count still remains at 13. The previous invoice was already the count of 13. Due to internal logic, it looks like we sent coupon.updated event twice from 12 to 13
Can I suggest you writing to Support https://support.stripe.com/contact/email, so that we can check with relevant team why this happened?
latent kraken
@heady juniper , Oh, dear, so unlinking of the coupon essentially invokes cloning of the invoice and voiding the original one
heady juniper
Looks like this is the case if the coupon is removed from Dashboard. If the coupon is removed directly from API, then this won't happen
latent kraken
Wow!
Great, I'll try to check using API
Do you have an idea whether that could lead to decreasing the redemption count?
cunning gorgeBOT
heady juniper
After trying, the redemption count isn't reduced even after removing coupon from the invoice