#davidgs_api

1 messages ¡ Page 1 of 1 (latest)

pure jasperBOT
#

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crude whale
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Also, not to gripe, but the website claims :

# 
Chat live with other developers on the official Stripe Discord.```
but this is untrue, since the only channel to 'chat' in is [#help](/guild/841573134531821608/channel/842637025524842496/) and you have to fill out a form top do that.
meager flume
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I am a live developer here to chat, the form is to help us get initial context on the ask. Otherwise it can take a while getting the initial answers to those questions.

#

But I'm now thoroughly confused as to what information I need
Can you tell me more about this?

crude whale
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I get that. But the gatekeeping has effectively killed any "community" since we can't "chat with other developers"

meager flume
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Like what need for info are you trying to address?

crude whale
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I have a bunch of "products" in my catalog. price_1OekuNGuKQxVPasTpZJ3KLOV etc. And when someone buys one, I need to be able to figure out which subscription plan they bought. The Yearly? The Monthly?

meager flume
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Which you can get to either via the items array on the subscription

crude whale
# 
const sess = await stripe.checkout.sessions.retrieve(session.id,
    {
      expand: ['line_items'],
    }
  );
  const lineItems = sess.line_items;
  const type = lineItems.data[0].description;
  const product = lineItems.data[0].price.product;
#

Like that?

meager flume
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Exactly!

crude whale
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Ok. I'm still really annoyed that y'all killed the community. Makes this process much harder. I get that this is your primary support channel, but there is now no "community" where folks can talk to each other. Like, to ask a question tlike this and some other commuity member could answer.

meager flume
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I'll pass that feedback along. We do still allow talking in other channels and users do still help out in each other's threads but unfortunately yes that happens less now with our changes. We care about maintaining our community as best as we can but there are tradeoffs between that and delivering the high quality support that most of our users use this server for.

crude whale
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What other channels? I'm subscribed to literally every channel, and none of them are for discussion.

#

There is a difference between "Support" and "Community". Y'all have gotten confused about htat and killed community in favor of support.

pure jasperBOT
meager flume
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Sorry channels was the wrong word, I meant threads