sakin_best-practices

[vivid siren]

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[pale comet]

After canceling a subscription, customer shouldn't be able to renew the subscription as canceled is the terminal state: https://docs.stripe.com/billing/subscriptions/overview#subscription-statuses

Can you share the example customer ID (cus_xxx) and its customer portal link which you saw the renewal option?

[untold geyser]

cus_Pme5CG4zNKvKKp this is in test mode, I cancelled plan from billing portal and saw renew plan option.

Also customer.subscription.deleted event isn't triggering even though I activated it, Now I'm handling cancel plan through customer.subscription.updated cancel_at_period_end

[pale comet]

Ah I see! Since the subscription is not canceled yet, customer will still have the option to not to cancel the subscription at the end of this billing cycle.

Only when the subscription is canceled, then there won't be renewal options

[untold geyser]

is it possible to immediately not show renew option?

[pale comet]

I'm afraid that will not be possible since the subscription is not canceled yet

[fickle ravine]

Hi @untold geyser I'm taking over this thread

Can you share with me the ID of the subscription that you have canceled, but billing portal shows renew option?

[untold geyser]

sub_1Ox5yPEJzBDI5iOLcXNbWvpB

If I trigger one time payment then immediately trigger cancel subscription api will there be any problem from stripe POV.

[fickle ravine]

This subscriptoin is still active, not cancelled.

[untold geyser]

will it cancel at the end of billing cycle?

[fickle ravine]

No, what make you think it should?

[untold geyser]

why it's not canceled, stripe should automatically cancel the subscription right? or do I need to do anything. I know I need to handle webhook for my backend not related stripe.

[fickle ravine]

No Stripe won't cancel a subscription unless a user told it to do so.

https://docs.stripe.com/billing/subscriptions/cancel you can learn more about how to cancel a subscription here.

[untold geyser]

when i press cancel plan in stripe billing portal what happens then?

[fickle ravine]

It would set cancel_at_peroid_end to true https://docs.stripe.com/api/subscriptions/update#update_subscription-cancel_at_period_end

The subscription will still stay active until the period ends, and your customer can still renew it through billing portal.

However, if you cancel the subscription immediately (https://docs.stripe.com/api/subscriptions/cancel), the subscription will be moved to cancelled state and can't be renewed.

[untold geyser]

ok got it, currently when i cancel plan customer.subscription.updated webhook is triggering with cancel_at_period_end:true there I need to call this stripe.Subscription.cancel("sub_49ty4767H20z6a") api to immediately cancel subscription right?

[fickle ravine]

Yes you can do that, you can monitor customer.subscription.updated event to get notified when your customer cancels the subscription through billing portal, so that you can cancel the subscription immediately.