#cassaveties_unexpected
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What are you using for your checkout flow?
Are you creating a customer object yourself?
Stripe Elements in the browser captures the card data and sends it to the back end with a stripe token and the back end uses that to make an api call to create the customer. Sometimes stripe returns a preexisting customer if it recognizes the user, but often returns a new customer.
Sometimes stripe returns a preexisting customer if it recognizes the user, but often returns a new customer.
What does this mean? If you're using elements, then you fully control the code for when a customer is created. That's up to you