#haluk_connect-onboarding

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cobalt snowBOT
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pliant canyonBOT
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Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.

bronze tusk
radiant heath
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What is the correct way for me to share the Connect Account link with a user? should i just text it to them?

bronze tusk
pliant canyonBOT
radiant heath
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hey

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so

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i'm not sure that i still completely understand stripe connect

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what if a user wants to update their banking information

junior sigil
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haluk_connect-onboarding

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First off you need to decide what type of connected accounts you plan to use: Standard, Express or Custom?
Then the answer about onboarding will depend based on that

radiant heath
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my platform is similar to uber in that i'll be paying out "drivers" for their service

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i think express could work fine?

junior sigil
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Okay so yes with Express you use AccountLinks and send them to our onboarding flow and they can do a lot of things including changing their bank account details. They can also use our Express mobile app

radiant heath
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Express mobile app?

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ok if they want to update their bank account information they can just use this app?

junior sigil
radiant heath
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ok after i share the onboarding link with them within my app, what would they have to subsequently do to setup and start using this app to track/manage their payments/payout-methods

junior sigil
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I'm sorry that's really vague so it's tough to help right now. What docs have you read already? If you haven't you really want to start at https://stripe.com/docs/connect

radiant heath
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all good, let me try to clarify

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lets say a user goes through the connect account link, then 6 months later they want to update their bank account information. What do they have to do?

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does that clarify my question?

junior sigil
radiant heath
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ok thanks i think this answers my questions

junior sigil
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awesome!

radiant heath
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actually one more

junior sigil
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sure you can just ask

radiant heath
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in test mode is there any way to see what the express platform will look like for a "driver"?

junior sigil
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the platform is you.
And yes you can test everything in Test mode, try it really!

radiant heath
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i have but how would i use that test mode to login to the Stripe Express app?

junior sigil
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You can't use the mobile app in Test mode sorry, it's only in production with a real account but you can create one to test it

radiant heath
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how about this

junior sigil
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same it's for live mode

radiant heath
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also doesn't work

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hmm ok

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can you share screenshots from what the app looks like?

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or the website

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(i just want to get a flavor for the Express expreience)

junior sigil
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no sorry I don't have an account in production you'll have to test this yourself

radiant heath
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test in prod ๐Ÿ˜‚

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ok ty, thats all

junior sigil
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Sounds good! I'll keep the thread open for a bit if you have follow up questions

radiant heath
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ok one more, can you share an example webhook event from after a Connect Account gets completed

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webhook event data