#kz-webinar-guest_unexpected

1 messages ยท Page 1 of 1 (latest)

granite copperBOT
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mild shaleBOT
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Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.

random hedge
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Can we please continue this chat? The previous was locked

mild shaleBOT
random hedge
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Hello

plucky lichen
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Hello

random hedge
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Thanks for coming back ๐Ÿ™‚

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si_Plf2Wz2TfRY1Se

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Is this the sub id you were looking for before?

plucky lichen
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I was looking for sub_1Ow7iaEUQTMplWzvb37f7bIh which this subscription item is associated with.. Let me take a look...

random hedge
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sub_1Ow7iaEUQTMplWzvb37f7bIh

mild shaleBOT
frail raptor
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Hello, I am catching up here. Can you tell me what exactly the Customer portal is doing with that subscription that you aren't expecting?

random hedge
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I think with all subscriptions.. not just that one

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I would like the subscribers to be able to change plans and also add promotion codes

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It doesn't seem to be available, although I have set it up as such

frail raptor
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Can you send me the ID of that customer portal session

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Or any session that is using that same configuration