#jodanna_express-email
1 messages ¡ Page 1 of 1 (latest)
đ Welcome to your new thread!
â˛ď¸ We'll be here soon! Typically we respond in a few minutes, but sometimes we might take a bit longer if the server is busy or if you have a particularly tricky question.
âąď¸ We close idle threads, which makes them read-only. Once a thread is closed it won't be reopened, but you can always start a new thread if you have another question.
đ This thread will always be available, even after it's closed. You can find it again using Discord's search, or you can save this link: https://discord.com/channels/841573134531821608/1219794394232914014
đ Have more to share? Add more details, code, screenshots, videos, etc. below.
jodanna_express-creation
@verbal cedar in theory your own code calls the Create Account API https://docs.stripe.com/api/accounts/create to create an Express account connected to your platform. Since you write that code you should be able to add logic to send an email to yourself whenever that happens
We (Stripe) don't have an email for that
We aren't looking to send an email. We are looking to capture the email field data that the user provides Stripe when creating an account and write it to our database. The user's email address is viewable in the Dashboard, what I'm looking to understand is which API can be used to pull the email field data provided during onboarding into our database.
Sorry if my initial request wasn't clear
ah sorry I misunderstood
Unfortunately that is... impossible. We (Stripe) do not expose the real email that someone used for Express or their real phone number. This is not something you can access in the API at all
jodanna_express-email
So I'm able to see it via the Dashboard, but not via API. Correct?
I don't think you can see it in the Dashboard. At least that'd surprise me. What you see is what you give us if you do https://docs.stripe.com/api/accounts/object#account_object-email
but it doesn't always match what the user signed up with
OK, so the email addresses I see here are what our platform passed to Stripe, not the email they used for the Connect Account? We typicaly pass the email to Stripe. However, we are working on an edge case where we don't have the email and need to make sure it's captured in our database.
I just want to make sure I fully understand the situation and appreciate your insight.
yes!
OK, that is helpful. Thank you.
So if a user opens a connect account and we don't have their email. They provide it to Stripe, then the Account Email on the Dashboard will be blank and we will have multiple accounts listed without email addresses on the Dashboard???
I think so, you can test this in the Dashboard in Test mode