#jodanna_express-email

1 messages ¡ Page 1 of 1 (latest)

strange pierBOT
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brave ledgeBOT
heavy knoll
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jodanna_express-creation

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@verbal cedar in theory your own code calls the Create Account API https://docs.stripe.com/api/accounts/create to create an Express account connected to your platform. Since you write that code you should be able to add logic to send an email to yourself whenever that happens

We (Stripe) don't have an email for that

verbal cedar
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We aren't looking to send an email. We are looking to capture the email field data that the user provides Stripe when creating an account and write it to our database. The user's email address is viewable in the Dashboard, what I'm looking to understand is which API can be used to pull the email field data provided during onboarding into our database.

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Sorry if my initial request wasn't clear

heavy knoll
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ah sorry I misunderstood

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Unfortunately that is... impossible. We (Stripe) do not expose the real email that someone used for Express or their real phone number. This is not something you can access in the API at all

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jodanna_express-email

verbal cedar
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So I'm able to see it via the Dashboard, but not via API. Correct?

heavy knoll
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but it doesn't always match what the user signed up with

verbal cedar
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OK, so the email addresses I see here are what our platform passed to Stripe, not the email they used for the Connect Account? We typicaly pass the email to Stripe. However, we are working on an edge case where we don't have the email and need to make sure it's captured in our database.

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I just want to make sure I fully understand the situation and appreciate your insight.

heavy knoll
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yes!

verbal cedar
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OK, that is helpful. Thank you.

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So if a user opens a connect account and we don't have their email. They provide it to Stripe, then the Account Email on the Dashboard will be blank and we will have multiple accounts listed without email addresses on the Dashboard???

heavy knoll
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I think so, you can test this in the Dashboard in Test mode

verbal cedar
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Ok. Will do.

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Thank you for your help. Have a great rest of your day.