#adam-shoaib-k_api
devout jettyBOT
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modest rockBOT
scarlet hare
Hi there 👋 we don't know too much about email funcitonality in this forum, but I believe most testmode email functionality is intentionally suppressed. You might be able to get those automatic emails to trigger if you use a Customer with an email address that exactly matches the email address of the owner of the Stripe Account, but I'm not sure which emails exactly that works for.
empty yarrow
I just enabled live mode, Testing my first subscription now. SO just wanted to know if invoices are send by default to customer email id, or do we need to enable it somewhere to trigger the email invoice.
scarlet hare
Are you using a collection_method of send_invoice when creating the Subscriptions?
empty yarrow
shouldnt it be specified in create session API ?
We are not using create subscription, we are using Create a Session API,
devout jettyBOT
scarlet hare
Oh, gotcha. I believe those set up the Subscriptions to automatically charge the default payment method rather than sending an email to the Customer to have them manually pay the Invoice.
So are you asking about emails being sent when an Invoice is paid?
empty yarrow
yes correct, user pays $x and on success, i want them to receive the invoice
dusk night
Hi 👋
I"m stepping in as my colleague needs to go.
empty yarrow
sure.
- User clicks on buy now.
- We take user to stripe checkout session.
- User pays the amount.
- on success I want to send them invoice via email
dusk night
Thanks for the clear breakdown of steps, it really helps
empty yarrow
for step 4 to happen automatially should i enable anything in the dashboard ? Or stripe is taking care of it internally ?
dusk night
Stripe allows you to configure multiple automated emails related to Invoices and Subscriptions and you can review them here: https://docs.stripe.com/invoicing/send-email#customer-emails
Step 4 can be automated based on your Account settings
Specifically the third bullet point
With receipts after invoices are paid.
empty yarrow
should we do it here : https://dashboard.stripe.com/settings/billing/automatic?
dusk night
Yes that is the settings page where you can configure these emails
empty yarrow
Got it. For invoice I just see option under "Manage invoices sent to customers", which is already enabled.
So i guess by deafult sending invoice is enabled
dusk night
Correct. As we explain in the doc I linked, we will send the customer a PDF of the invoice they just paid as part of the email receipt.
modest rockBOT
empty yarrow
I just brought a subscription in live mode but didnt receive any email invoice
invoice_creation should i set this while creating checkout session
dusk night
Did you create a Subscription? Can you share the Subscription ID?
empty yarrow
I actually received it now, I think there was some delay, it was not immediate
dusk night
Okay, that is to be expected